空间被SUSPENDED了。文件数几十万个。我只能从FTP里删吗？

mmsxp · 发表于 2012-7-26 17:35:27

我这样写有问题吗？
Dear Sir/Madam:
I am sorry for the problem in my account.I will immediately correct this misconfiguration.I promise:
1. I  have reviewed and agree to abide by the terms of the Go Daddy "Web Hosting and Virtual Dedicated Hosting Service Agreement" and
2. I will immediately, reduce the combined file/folder count within the above directories to less than 1,024.
3. I will immediately, reduce the combined inodes, or file/folder count, for your website to less than 500,000.

Can you open my account as soon as possible? Because i should go to delete the  files & folders by the Hosting Control Center.
The FTP is too slow to delete  the files.
Thank you very much!

At 2012-07-24 11:11:04,networkviolations@godaddy.com wrote:

暮木娃娃 · 发表于 2012-7-26 17:40:53

mmsxp 发表于 2012-7-26 05:34 PM
我直接回复那封邮件的，信箱是上面这个。

是否应该发给其他客服信箱？ ...

直接回复就可以的吧
他邮件中应该说了让你直接回复的吧

暮木娃娃 · 发表于 2012-7-27 17:22:47

mmsxp 发表于 2012-7-27 05:10 PM
还是没给我恢复。在suspend情况下，我可以把产品CANCEL掉然后申请退款吗？怎么写？发给谁？ ...

主机被暂停的情况下，应该是不能退款的吧

mmsxp · 发表于 2012-7-28 05:47:53

暮木娃娃发表于 2012-7-27 05:22 PM
主机被暂停的情况下，应该是不能退款的吧

确定吗？我现在好像只有CANCEL掉然后申请退款这条路了

暮木娃娃 · 发表于 2012-7-28 09:10:26

不确定，不过正常情况下被封的空间都是不能退款的
具体需要联系客服确认的

[提问] 空间被SUSPENDED了。文件数几十万个。我只能从FTP里删吗？

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