帮我看看具体是什么意思？

nisheng

你的退款他们一般在5-7天内处理完成，如果有什么问题可以联系他们，SSL不能退款

浪潮之巅

Dear Sir or Madam,

Thank you for your reply.

I have requested that a refund be applied to your account as per your request for your canceled hosting.

Once the credit appears in your account, please allow 5-7 business days to see the funds applied to the associated payment method. If we are not able to process a refund for this service you will be contacted. Thank you for your patience and understanding in this matter.

Upon researching your account, we have found that your SSL certificate is not refundable at this time.  Once a certificate has been issued, any refund is less a $15 admin fee for the resources and support required for the issuance process. As the cost you had paid for the certificate was less than this fee, we are unable to process a refund for that purchase.

Please let us know if we can help you in any other way.

是不是说我的虚拟主机退款成功了，SSL不能退了。