nisheng 发表于 2012-2-23 03:09 PM 
恩，你发邮件问问，
Hello:
I applied for a refund seven days ago,and you have successfully ...
他们回复了
Dear,
Thank you for contacting Online Support.
It appears you are inquiring regarding a refund. Once you have received a
refund confirmation receipt, we submit the refund to your financial
institution which can take 5 to 7 days. If, after this time-frame, you do
not see the funds applied to your method of payment, please contact your
financial institution for specific information on their return of payment
procedures or refund guidelines.
For a copy of your refund confirmation receipt, please use the steps
below.
To Access Your Order History
Log in to your Account
Manager.
From the My Account menu, click Order
History.
On the Order History page, you can do the
following:
To view a receipt, click the receipt number.
To print a receipt, click Printable Version
at the top of the receipt.
To search your receipts by product, select the product from
the By Product Type list and click
Go.
To search your receipts by domain name, enter the domain in
the By Domain Name field and then click
Go.
Please let us know if you have any further questions, comments, or concerns by replying to this email. Our service departments and telephone lines are open 24 hours a day, 365 days a year to accommodate your needs anytime.
You can also reach us by phone at the following numbers:
(480) 505-8877 Technical Support, Sales and Service
(480) 505-8855 Billing
Sincerely,
Denise P.
Online Support Team
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