今天收到一封godaddy的信高手帮忙解决一下！谢谢

yongaihong00 · 发表于 2011-10-19 09:44:40

Our support staff has responded to your request, details of which are described below:

Discussion Notes
Support Staff Response
Dear Sir/Madam,

Thank you for contacting online support.

I am unable to determine how to assist you in this matter given the information you have provided. Please reply to this email with a detailed description, in plain English text, of what is happening. Be sure to include the full text of any error messages you may be encountering. Also include your name, customer number, a domain name from the account or the email address that would be on file for your customer account.

Be aware that it may be necessary to release account specific information in our response. For security reasons, we cannot release account specific information without appropriate verification. Please include the account's four-digit Call-in PIN with your reply. Once you have provided this information and verification, we can assist you further.

Thank you,

Shane M.
Customer Care Center

yongaihong00 · 发表于 2011-10-19 09:45:08

我按照这个要求给他们信息全部告诉他们了！不知道能不能帮我修改呢？

lwbo1987 · 发表于 2011-10-19 09:48:12

耐心等待一下，自己也尝试找回密码看看，通过下面的链接找回：
https://idp.godaddy.com/retrieveaccount.aspx

yongaihong00 · 发表于 2011-10-19 09:54:47

这些方法我都尝试了！但是盗我账号的那个人已经把邮箱修改了！我只能等客服了

yongaihong00 · 发表于 2011-10-19 09:56:30

Validation Error!

Invalid Customer Number, Email Address or Access Code

lwbo1987 · 发表于 2011-10-19 10:13:37

联系客服解决吧，三种方法你都试试看

yongaihong00 · 发表于 2011-10-19 10:25:56

信息全部被改了！TMD 这个孙子

lwbo1987 · 发表于 2011-10-19 10:36:42

那只能联系客服找回了

tcleicrystal · 发表于 2011-10-19 10:58:48

提醒你进去看一下

yongaihong00 · 发表于 2011-10-19 18:18:01

Our support staff has responded to your request, details of which are described below:

Discussion Notes
Support Staff Response
Dear Fuyong Xie,

Thank you for the response.

As stated previously the PIN provided does not validated the customer account in question.

If you would like us to modify the e-mail address on file for an account, we will first need to verify the account. To verify the account, please reply to this message with your four-digit Shopper PIN, as well as the new e-mail address that you would like to be on file for your account. The change will be made promptly upon verification of information and your reply and you will receive an email confirming that the change is complete.

If you cannot remember your support PIN you would need to use the following link to update your email address: Request for Change of Account / Email Update Form

Please let us know if we can assist you in any other way.

Sincerely,
Travis T.
Online Support Team

他们给我的回复~！我该怎么回复？

[提问] 今天收到一封godaddy的信高手帮忙解决一下！谢谢

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