请版主够给于帮助，到底哪些资料是必须提供的

mmxww

我想换服务器，把我的所在地，ISP，IP,及Traceroute信息都提供给他们了，可他们还不停的发送如下的信息。并让我说明原因。我也说明了呀，如至今还是没换成。
请版主提供详细流程，要不我把相关账户信息发过你，你帮我换下服务器吧

Hello,

If you are experiencing errors accessing your domain via web, ftp, email or otherwise, please provide us with the following:

1.) Your geographic location
2.) Your ISP
3.) Your IP Address (can be obtained at http://www.whatismyip.com/)

.:|Traceroute|:.
A traceroute doing the following:

Windows XP/2000
1. Go to Start > Run...
2. Enter cmd and click OK.
3. At the prompt, type tracert yourdomain.com and hit enter.

Windows ME/98/98SE
1. Go to Start > Run...
2. Enter command and click OK.
3. At the prompt, type tracert yourdomain.com and hit enter.

Unix/Linux/Mac OS X
1. Open a terminal screen
2. At the prompt, type traceroute -I yourdomain.com and hit enter

.:|NSlookup|:.
An NSlookup doing the following:

Windows XP/2000
1. Go to Start > Run...
2. Enter cmd and click OK.
3. At the prompt, type nslookup yourdomain.com and hit enter.

Windows ME/98/98SE
1. Go to Start > Run...
2. Enter command and click OK.
3. At the prompt, type nslookup yourdomain.com and hit enter.

Unix/Linux/Mac OS X
1. Open a terminal screen
2. At the prompt, type nslookup yourdomain.com and hit enter

We can then look into this issue further.

Thanks.

--
Best Regards,

Dinsan Francis
support@lunarpages.com

Telephone: 1-714-521-8150
Fax: 1-714-521-8195

---- TECH RESPONSE ENDS HERE ----

Additionally, you may also view the entire ticket by visiting: https://support.lunarpages.com/tickets/view/736535

Your ticket ID is 736535.

Lunarpages Webhosting
support@lunarpages.com

bingu

因为他们要确保你能访问新的ip吧，所以要你tracert那些

大象无形

知识库的换服务器帖子里有详细翻译，和前人经验，可以看看

忧伤b小调

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Derek_Chan

呵呵, 如果可以解答的話, 我為你解答的, 因為在知識庫找東西也比較嘛煩 ( 個人觀點 )

客服說, 你只要跟隨下面的步驟去做:
1. 按開始→執行
2. 輸入cmd
3. 跳出來的視窗輸入"tracert www.xxx.com"

www.xxx.com = 是你的網站資料

然後就按右鍵, 標記那些資料, 按一下Enter, 就複製了.\

然後再到ticket中貼上資料即可.