IXWebHosting特别优惠

 

IXWebHosting为 本站用户提供特别优惠

最低只需3.95美元/月

美国主机侦探论坛

 找回密码
 注册

QQ登录

只需一步,快速开始

Godaddy优惠码 美国主机优惠信息汇总出售cPanel CloudLinux R1SoftGodaddy美国空间代购
IX WebHosting专题站国外主机资料导航支持支付宝付款的美国主机HostEase速度快中文客服!
查看: 4387|回复: 22

要求更换服务器,老外来信了,大家教我下步怎么做 [复制链接]

Rank: 1

金币
0
银币
95
侦探币
0
威望
0
阅读权限
10
帖子
12
精华
0
积分
12
UID
19775
发表于 2008-1-7 08:39:25 PM |显示全部楼层
要求更换服务器,老外来信了,大家教我下步怎么做,我不知道应该怎么traceroute
Dear writerbbs,

---- TECH RESPONSE STARTS HERE ----

Hello,

If you are experiencing issues accessing your domain via web, ftp, email or
otherwise, please provide us with the following:

1.) Your geographic location
2.) Your ISP
3.) Your IP Address (can be obtained at http://www.whatismyip.com/)

.:|Traceroute|:.
A traceroute doing the following:

Windows XP/2000
1. Go to Start > Run...
2. Enter cmd and click OK.
3. At the prompt, type tracert yourdomainname and hit enter.

Windows ME/98/98SE
1. Go to Start > Run...
2. Enter command and click OK.
3. At the prompt, type tracert yourdomainname and hit enter.

.:|NSlookup|:.
An NSlookup doing the following:

Windows XP/2000
1. Go to Start > Run...
2. Enter cmd and click OK.
3. At the prompt, type nslookup yourdomainname and hit enter.

If you are using Linux or OS X, please run the tracert using the following format: traceroute -I "domain"

^replace domain with your domain name.

We can then look into this issue further.

--
--
Please don't hesitate to get in touch, should you require further assistance.

Kind Regards,

Tim Bagsic
support@lunarpages.com

Telephone: 1-714-521-8150
Fax: 1-714-521-8195

Support forums - http://www.lunarforums.com

Rank: 2

金币
0
银币
469
侦探币
0
威望
0
阅读权限
20
帖子
91
精华
0
积分
91
UID
19623
发表于 2008-1-7 08:48:08 PM |显示全部楼层
HostEase
运行:command

tracert 你的域名

把你的数据老给老外,我刚刚也是这么做的,呵

服务器: tyro 你是不是也是这台

使用道具 举报

Rank: 1

金币
0
银币
95
侦探币
0
威望
0
阅读权限
10
帖子
12
精华
0
积分
12
UID
19775
发表于 2008-1-7 09:03:44 PM |显示全部楼层
WebHostingPad优惠码
请加我QQ:95700565,教教我,我用的demeter服务器

[ 本帖最后由 writerbbs 于 2008-1-7 09:04 PM 编辑 ]

使用道具 举报

Rank: 2

金币
0
银币
469
侦探币
0
威望
0
阅读权限
20
帖子
91
精华
0
积分
91
UID
19623
发表于 2008-1-7 09:16:35 PM |显示全部楼层
回信了,叫我提供什么东东

Note: Replying more than once may delay our response time, because your ticket will be placed at the bottom of our ticket queue.


--------------------------------------------------------------------------------

Dear gzdaxiagu,

---- TECH RESPONSE STARTS HERE ----

Hello,

For us to further investigate, can you please also provide us with the following:

1.) Your geographic location
2.) Your ISP
3.) Your IP, can be located at http://whatismyip.org/

Thank you.

--
Feel free to contact us if you have any questions or need additional assistance.

Best regards,
Flora Lui
support@lunarpages.com

Phone: 1-714-521-8150
Fax: 1-714-521-8195
24 hour Network Status Line: 1-562-697-8106
Website - http://lunarpages.com
Online Community - http://lunarforums.com
Online Tutorials - http://lunarpages.com/tutorials

---- TECH RESPONSE ENDS HERE ----

Additionally, you may also view the entire ticket by visiting: https://support.lunarpages.com/tickets/view/599323

Your ticket ID is 599323.

Lunarpages Webhosting
support@lunarpages.com

使用道具 举报

Rank: 1

金币
0
银币
95
侦探币
0
威望
0
阅读权限
10
帖子
12
精华
0
积分
12
UID
19775
发表于 2008-1-7 09:31:24 PM |显示全部楼层
WebHostingPad优惠码
他们让我提供比较实际的东西,也是让我提
1.) Your geographic location
2.) Your ISP
3.) Your IP Address (can be obtained at http://www.whatismyip.com/ )
.:|Traceroute|:.
A traceroute doing the following:
Windows XP/2000
1. Go to Start > Run...
2. Enter cmd and click OK.
3. At the prompt, type tracert yourdomainname and hit enter.
Windows ME/98/98SE
1. Go to Start > Run...
2. Enter command and click OK.
3. At the prompt, type tracert yourdomainname and hit enter.
.:|NSlookup|:.
An NSlookup doing the following:
Windows XP/2000
1. Go to Start > Run...
2. Enter cmd and click OK.
3. At the prompt, type nslookup yourdomainname and hit enter.
If you are using Linux or OS X, please run the tracert using the following format: traceroute -I "domain"
^replace domain with your domain name.
We can then look into this issue further.
--
--
Please don't hesitate to get in touch, should you require further assistance.
Kind Regards,

使用道具 举报

Rank: 2

金币
0
银币
469
侦探币
0
威望
0
阅读权限
20
帖子
91
精华
0
积分
91
UID
19623
发表于 2008-1-7 09:41:38 PM |显示全部楼层
Hello,

It appears that China is blocking the server. We can offer you a one time server move for this issue.

Before we proceed, we will need the following information:

This may require that you update the nameservers for your domain after the move, as the new server may not use the same nameserver set that your account is currently on. This would be done at your registrar *after* we've confirmed that your account has been moved to the new server. Please advise if this is acceptable.

Please let us know if you require any of the following:

ASP - Active Server Pages Support ($2.95/month per domain or subdomain)
JSP - Java Server Pages Support ($4.95/month per domain or subdomain)
mySQL 4.0 or 4.1 or 5.x (Please confirm which you require, new servers are 5.x and all servers are being upgraded to 5.x eventually)
PHP 4 or 5
PHP exec(), system(), or dl() functions

Please let us know if you have any of the following currently:

ASP - (Provide domain(s) and/or subdomain(s) it is enabled on)

JSP - (Provide domain(s) and/or subdomain(s) it is enabled on)

Ruby on Rails - (Provide Application Name and Path; Is it fastcgi, or mod_ruby?)

Add-on domain(s) - (Provide name(s) and corresponding folder(s))

Dedicated IP - (Provide IP digits)

Mailman Mailing List(s) - (Provide name(s))

MySQL databases? - if you have these, please back up the SQL databases using the 'backup' option via cPanel. You have the option here as well to backup the full account, home directory, email aliases and filters as well. These are recommended when considering a move of the account.

Parked domain(s) - (Provide name(s))

SSL Certificate - (Provide Domain it is enabled for)

Email Defense: - (Provide domain(s) it is enabled for)

Custom Mail/MX records: (Provide them here)

Custom DNS Records: (Provide them here)

If you wish to proceed, for security purposes to confirm you are the account holder, please provide your Lunarpages account username and the last 4 digits of your credit card on record.

We take care of the transfer and your site should not experience any downtime.

--
Please feel free to contact us if you need further assistance.

Best Regards,

Johnny Staggs
support@lunarpages.com

Membership Forum - http://www.lunarforums.com
Tutorials - http://www.lunarpages.com/tutorials
CPanel Manual - http://www.lunarpages.com/new_manual

Telephone: 1-714-521-8150
1-714-521-8150 (International)
Fax: 1-714-521-8195

使用道具 举报

Rank: 1

金币
0
银币
95
侦探币
0
威望
0
阅读权限
10
帖子
12
精华
0
积分
12
UID
19775
发表于 2008-1-7 09:47:22 PM |显示全部楼层
1.) Your geographic location
2.) Your ISP
3.) Your IP,
你是怎么提供的?

使用道具 举报

Rank: 8Rank: 8

金币
42
银币
26017
侦探币
60
威望
122
阅读权限
200
帖子
14432
精华
7
积分
14502
UID
310
发表于 2008-1-7 10:00:32 PM |显示全部楼层
HostEase
1. 你的实际所在地址: 中国北京市xx胡同
2.电信or网通
3.你到www.ip138.com就可以看到自己的IP了
LunarPages主机知识库
HostMonster知识库
GoDaddy知识库
http://bbs.idcspy.com/thread-3146-1-1.html

使用道具 举报

Rank: 2

金币
0
银币
469
侦探币
0
威望
0
阅读权限
20
帖子
91
精华
0
积分
91
UID
19623
发表于 2008-1-7 10:01:38 PM |显示全部楼层
HostEase
1.) geographic location:IP Geography: City: Guangzhou latitude: 23.1167 longitude: 113.25
2.) ISP:Guangzhou City, Guangdong Province, China Telecom
3.) IP:121.8.34.240

使用道具 举报

Rank: 1

金币
0
银币
95
侦探币
0
威望
0
阅读权限
10
帖子
12
精华
0
积分
12
UID
19775
发表于 2008-1-7 10:08:37 PM |显示全部楼层
我是这样回信的:
1.) my geographic location : No.110, HouMao Village  KangZhuang Town GaoMi City ShangDong Province .China

2.) myISP :China Network Communications Inc  
http://www.chinanetcom.com.cn/

3.) my IP Address 124 .134.178.118

I now register with the distribution of servers, not upload any document, thank you

使用道具 举报

您需要登录后才可以回帖 登录 | 注册

论坛言论由会员发布,不代表本论坛观点;非交易论坛,本站不对会员间交易承担任何责任。

代购请联系本站客服

美国主机侦探 回顶部