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[提问] 网站频繁打不开,GD回复邮件说

GoDaddy GoDaddy 2019 人阅读 | 7 人回复

发表于 2010-5-5 18:49:33 | 显示全部楼层 |阅读模式

我的情况是:域名在万网,在GD购买了独立IP,还购买了云主机,我把域名解析到GD的独立IP上。

现在的情况是网站打开特慢,并且频繁打不开,ping IP 全部超时,
trace命令显示国内大部分节点都没问题,都在30~40ms以下,到202.97.51.94时是260ms,202.97.50.62是226ms
这之后的节点开始显示超时,


64.125.31.94时候显示是343ms
然后又是两个超时

然后是208.109.112.153
显示是351ms

后边又是超时

我把ping 和tracert的命令截图告诉他们,他们给我一个回复如下:
  1. Dear Sir/Madam,

  2. Thank you for contacting Online Support.

  3. When reviewing the trace route, it appears that there are several time outs when your connection is in the above.net network. However, you do eventually connect to our servers (secureserver.net). You may consider contacting your ISP for review of your internet connection to see if you are experiencing any connectivity issues. Please note that xiaorizi.com is not setup on our hosting servers. To add another domain to your hosting account, please use the following information:

  4. • Log in to your Account Manager.
  5. — If you need the login information for your account, please use the Account Retrieval System.
  6. • From the My Products menu, select Hosting.
  7. • Next to the hosting account you want to modify, click Manage Account.

  8. Note: In the Account Summary, the Server IP Address (or Dedicated IP Address, which takes precedence over the Server IP Address) will be listed. Any secondary domain name setup on your hosting plan would need to point to this IP address.

  9. • In the Settings section, click Domain Management.
  10. • Click the Add Domain button.
  11. • Enter the domain and folder you would like to setup.
  12. • Click OK when finished.

  13. Please let us know if we can assist you in any other way.

  14. Sincerely,

  15. Dan P.
  16. Online Support Technician
复制代码


我使用了GG翻译,还是不太明白是什么意思



希望帮助我啊


告诉我他们说了什么。


谢谢啦~~~

回答|共 7 个

seaspirit

发表于 2010-5-5 18:57:48 | 显示全部楼层

我怎么感觉她在说你没把域名绑定到他们空间啊。呵呵。可能是我没看懂。

ppower

发表于 2010-5-5 18:58:49 | 显示全部楼层

我的tracert的命令截图
123.gif

ppower

发表于 2010-5-5 18:59:51 | 显示全部楼层

原帖由 seaspirit 于 2010-5-5 06:57 PM 发表
我怎么感觉她在说你没把域名绑定到他们空间啊。呵呵。可能是我没看懂。



是吗?

那要怎么把域名绑定到他们的空间啊?

谁知道,指点一下。。。。。。。

ppower

发表于 2010-5-5 19:24:45 | 显示全部楼层

我现在访问主机侦探这个论坛也是频繁抽风啊

ICYCHOI

发表于 2010-5-5 19:46:25 | 显示全部楼层

我网站的后台都打不开了,特慢,重启了电脑也一样,都不知道哪里出了问题,郁闷,懒得发邮件给GODADDY了,上次出问题时发了一次,第二天才回复我,还说网站能正常打开呀,真无语,那个时候我也能打开了,感觉他们的客服回复邮件都不及时

waluojia

发表于 2010-5-5 22:10:46 | 显示全部楼层

原帖由 ppower 于 2010-5-5 07:24 PM 发表
我现在访问主机侦探这个论坛也是频繁抽风啊



访问主机侦探网论坛也是特别慢,有时候打不开。所以,我想,不是GD主机的问题吧?

txj1984

发表于 2010-5-5 22:18:11 | 显示全部楼层

When reviewing the trace route, it appears that there are several time outs when your connection is in the above.net network. However, you do eventually connect to our servers (secureserver.net). You may consider contacting your ISP for review of your internet connection to see if you are experiencing any connectivity issues. Please note that xiaorizi.com is not setup on our hosting servers. To add another domain to your hosting account, please use the following information

当我们查看这个trace route,显示出,当你们在above.net网络连接的时候,有几次超时,但是最终连到了我们的服务器上,你可以考虑联系你的ISP,查看一下你们的internet连接,是否你们正在经历一个连接问题,请注意xiaorizi.com没有安装在你的hosting服务器上.要添加另外一个域名到你的主机账户上,请使用以下信息:

[ 本帖最后由 txj1984 于 2010-5-5 10:19 PM 编辑 ]
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