SSL证书，难道是我英语阅读理解问题？！

citydog

请先看godaddy给的回复：

1、 Thank you for contacting Online Support. At this time I show your
> dedicated IP was not activated. We would be happy to request a refund for
> your order. However, we will need you to first cancel the item(s) in
> question. Once canceled, please reply to this email and we will submit your
> refund request.
>
> Please note: Cancellation and refund of certain services will also cancel
> any free services associated with it.

2、 The refund offer that was previously sent was in regards to canceling your Dedicated Hosting IP that was not yet set up. It appears that you have canceled your SSL certificate that was set up. Unfortunately whenever there are canceled SSL accounts we do have a $15 admin fee that would need to be processed prior to refunding. As your initial cost of this certificate was lower than that we are unable to request a refund for those costs.

第一次回复是什么意思？不是说的是要给我退款吗？！
第二次回复，怎么还有15刀的服务费？！幸亏godaddy没因为不够15刀（我12.99刀买的）而朝我要钱，唉~~

这种情况，怎么处理？

add.c

1.第一次说独立ip需要你删除 才能退款
2.12.99美元不能退
是不是你把ssl删掉了?

citydog

我把SSL给删了，我以为Godaddy要让我重新来一次呢，那，这咋办？是不是钱也要不回来，SSL也没了？竹篮打水啊？！

citydog

已经给godaddy发邮件说明情况了，我说我是理解错了。只是不知道godaddy怎么处理。

add.c

那等回复 再看

citydog

结果出来了，客服说一旦取消，将无法恢复，如果需要可以另行购买。花了80多买了个教训：鸟语不精不行啊~~
最近godaddy的连接速度越来越慢，打算换到theplanet或者softlayer的主机上，正找资料呢。