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[提问] GD发邮件说我的帐户被锁定了 该怎么解决啊?

GoDaddy GoDaddy 1276 人阅读 | 8 人回复

发表于 2010-4-21 08:05:06 | 显示全部楼层 |阅读模式

发来了一封邮件,
Thank you for being our valued customer. Your recent purchase activity has been
reviewed by our verification office for one or more of the following reasons:

     + Discrepancies have been identified between billing information provided to us
by the purchaser and data currently on record with the financial institution.

     + Incomplete, invalid or false billing/registrant information was provided by purchaser.

     + Someone other than the payment method account holder may have made the purchase.

     + Transaction origin differs from the listed billing locale and/or payment method origin.

     + Efforts to verify purchase authorization with the listed payment method account holder
have been unsuccessful.

As a result of our review, this customer account has been locked and the payment method
utilized is currently suspended from further use in our system. This was done as a precautionary
measure in effort to preserve the integrity of your payment method. You will be refunded
accordingly and receive an email receipt regarding the returned funds. Please allow five to
ten business days for your financial institution to fully process the reimbursement.

If you would like the account to be reinstated, please email our verification office at
ccinquiries@godaddy.com. Customers requesting reinstatement of their account
will be prompted to have the payment method account holder provide correct billing
information and government-issued photo identification to substantiate the account.

Scanned images (under 1 MB in size) can be attached as a response to this message,
or faxed to:
            
  (480) 287-8003
  Attention: Fraud Department

Reinstatement may be considered upon receipt of the aforementioned documentation.

We apologize for any inconvenience this may cause and thank you in advance for
your cooperation.
  
Sincerely,
Fraud Department


- - - - - - - - - - - - - - - - - - - - - - - - - - - -
Copyright 2010 GoDaddy.com, Inc.. All rights reserved.

回答|共 8 个

wxdongjay

发表于 2010-4-21 08:58:40 | 显示全部楼层

没高手 帮忙解决下吗,我现在不知道怎么跟GD说了  郁闷啊

add.c

发表于 2010-4-21 09:18:03 | 显示全部楼层

不理他的话就会自动退款给你

如果想恢复 就提交他们你的付款订单信息和身份证过去

ps,不要使用虚假信息够买主机

wxdongjay

发表于 2010-4-21 09:22:59 | 显示全部楼层

我郁闷啊  我信息都是对的啊
如果被退款了 我怎么拿回数据啊 ??

add.c

发表于 2010-4-21 09:25:08 | 显示全部楼层

回复 4# 的帖子

拿不回数据

如果还要数据就提交他们你的信息吧

wxdongjay

发表于 2010-4-21 09:28:01 | 显示全部楼层

订单信息怎么给啊 我主机是用支付宝买的  域名是网银买的 把交易记录截图发给他们吗 ?

add.c

发表于 2010-4-21 09:30:04 | 显示全部楼层

回复 6# 的帖子


包括你的身份证照片

wxdongjay

发表于 2010-4-21 09:32:32 | 显示全部楼层

郁闷不知道他们是怎么审查个人信息的,怎么突然就说的的信息不对

add.c

发表于 2010-4-21 09:55:17 | 显示全部楼层

回复 8# 的帖子

用户名和你的支付宝信息不一致,
国家不一致等都会造成这个情况
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