请帮我看看这封信是不是说我的款没收到还是已经退款了？

ourpage

请帮我看看这封信是不是说我的款没收到还是已经退款了？
一般退到支付宝需要多长时间？

Thank you for your order. Unfortunately, we could not process your order using Alipay™ for the following reason:

Funding received was either more or less than expected. This could be due to a domain name no longer being available when funds were received.

If funds were received, we have refunded the full amount received back to your Alipay account.
REFUND AMOUNT: ($7.67)

Again, your order was not processed. If you wish to re-order, please use the following link to return to your shopping cart.

add.c

没有支付成功， 钱已经给你
一般3~5天收到