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[经验] 终于找到间歇性无法访问的问题根源了

GoDaddy GoDaddy 3398 人阅读 | 10 人回复

发表于 2010-4-1 03:06:45 | 显示全部楼层 |阅读模式

现在是3点  就算使用了3天了吧!  上传了探针!  对服务器配置还是满意的!

不过间歇性无法访问  提示是 无法找到服务器 或 DNS错误!

一直检查无果!
后来查了下服务器下有多少个虚拟主机!
你们猜多少个?   1358个!

这是多么大的数字 敢问他们一人占用点资源!  总体占用高的时候,网站还访问个屁啊?

已经给客户发了邮件

我写的内容是 让他们给我换台服务器质量更好的服务器进行服务!
如果问题不能解决 我将申请退款  并在网络上发表贵公司服务水准与态度的文章


我就回信呢  妈的 大不了就申请退款  发帖子与文章到各大国外主机介绍的论坛 !  我网站访问量又不高 我怕啥?

回答|共 10 个

54anke

发表于 2010-4-1 05:10:24 | 显示全部楼层

Dear Lei Yi,

Thank you for contacting Online Support.  

I would be happy to assist you with troubleshooting your sites intermittent issues. Unfortunately, at this time, we are unable to duplicate the issue. If this issue continues, please provide additional information and the steps necessary to duplicate your current issue. Screen shots are very helpful in explaining what you are seeing on your computer when working with customer support. It is often easier for you and for the support representative if you take a screen shot of what you are seeing and simply send it in. Here is a quick step by step on how to do it:

How to Capture a Screen Shot in Windows:
In Windows, taking a screen shot is done by pressing the Print Screen key on your keyboard. On most standard keyboards, it is found to the right of the F12 key in the upper right hand portion of the keyboard. When this key is pressed, Windows takes a snapshot of the current contents of the screen and saves it to the Windows Clipboard.

If you want to take a screen shot of just the active window, make sure to click once on the window you are working with, then hold down the Alt key and press Print Screen. This will send the contents of the active window to the Clipboard.

You will then need to save the image to an image editor. You can use any software that you feel comfortable with. If you don't have an image editor, you can find Microsoft Paint installed on almost every computer that runs Windows. It is usually available from the Start menu by clicking START, Programs, Accessories, Paint.

Once you've opened your image editor, click on the Edit menu and choose Paste. The Screen Shot will be dropped into the image editor for you to save. Click on the File menu, and then choose Save to save it as a file in the graphics format of your choice. The best file type to use for saving screen shots is .jpg (if your software allows it).

Now that you have the file saved, you can attach it to an email to our support forum. Please do not place the image in the body of the email as we will be unable to see the embedded images.

How to Capture a Screen Shot in Mac OS X:
To take a screen shot on your Macintosh computer you may use the Command-Shift-3 function. When you press Command-Shift-3 your Macintosh will capture a screen shot and save it to the desktop of your computer.

Now that you have the file saved, you can attach it to an email to our support forum. Please do not place the image in the body of the email as we will be unable to see the embedded images.

Please let us know if we can assist you in any other way.

Sincerely,

Micah W.
Online Support Team

54anke

发表于 2010-4-1 05:11:35 | 显示全部楼层

上面是回信

大概意思是他们会帮我解决间歇性问题 但要我提供无法访问事的截图!

算了 不跟他耗  我切换主机  换IP试试
如果还不行 就退款

add.c

发表于 2010-4-1 11:24:45 | 显示全部楼层

不过间歇性无法访问  提示是 无法找到服务器 或 DNS错误!

这个是你的域名ns有问题吧, 和主机有什么关系  晕倒
或者就是你本地的dns服务器问题

抛砖引玉

发表于 2010-4-1 11:53:55 | 显示全部楼层

非也 根源不在这儿 现在那个主机不跑千八百个站

54anke

发表于 2010-4-1 17:36:42 | 显示全部楼层

回复 4# 的帖子

我NS绝对没问题

add.c

发表于 2010-4-1 17:45:54 | 显示全部楼层

回复 6# 的帖子

再出现那个错误的时候 ping下域名看是否可以解析到正确ip

54anke

发表于 2010-4-1 17:48:33 | 显示全部楼层

回复 7# 的帖子

可以正常解析!!
在我机器不能访问的时候  朋友在家还是可以访问的
所以我很纳闷! 我就觉得可能是服务器资源占用比较高! 在发出请求同时 服务器资源正处于占用顶峰 就把我挂起了!

也就因为这么想 所以才判断是服务器资源问题

boro

发表于 2010-4-1 17:50:08 | 显示全部楼层

应该不是,你的不能访问的时候,你可以试试访问这个主机上的别人的网站

54anke

发表于 2010-4-1 18:42:53 | 显示全部楼层

回复 9# 的帖子

别人是可以访问的
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