godaddy不退款怎么办。

81435157 · 发表于 2010-3-31 13:29:02

照着论坛里面的教程操作，发了邮件，

GD的回信：

Dear Customer,
Thank you for contacting online support.Unfortunately we will be unable to complete the requested refund as this service Alipay is non-refundable. I do apologize for any inconvenience this may cause. You may contact our Billing Department for any other questions regarding this request. Please call them at 480-505-8855. Our billing representatives are available 24 hours a day 7 days a week
Sincerely,
MaryAnne E

貌似是说用支付宝的不给退款。我该怎么办？

天毅 · 发表于 2010-3-31 13:39:24

as this service Alipay is non-refundable

你购买了什么产品，是不是域名超过5天了不让退款了？

81435157 · 发表于 2010-3-31 13:40:17

我是续的费，LINUX150G的那个产品

81435157 · 发表于 2010-3-31 13:42:34

额，好像续费的是域名也一起续上了

add.c · 发表于 2010-3-31 13:48:02

再联系他们问为什么不能退款

81435157 · 发表于 2010-3-31 16:00:29

等GD客服回信的时候。收到这样一封信：

Dear yong huang,

Per your request, the items listed below have been cancelled from your account, 25327782:

Deluxe Hosting - Linux - 1 year: 52website.com Purchased on original receipt: 146289526

If you feel this cancellation has occurred in error or you need further assistance, our support staff is available 24 hours a day, 7 days a week:

   • Online Support
   • Email: support@godaddy.com
   • Phone: (480) 505-8877
   • Web site: GoDaddy.com, Inc.

Please do not reply to this email. Emails sent to this address will not be answered.

Thanks again for being a GoDaddy.com, Inc. customer.

Sincerely,
GoDaddy.com, Inc.

这个好像是说我主机被删除了吧，那退款的事呢？

add.c · 发表于 2010-3-31 16:27:10

联系客服说
please refund me . 这个邮件应该之前发给你的呀，晕了

天毅 · 发表于 2010-3-31 16:29:00

我看不太懂……

应该是先取消空间，才会来信说能不能退款的

81435157 · 发表于 2010-3-31 16:34:19

是啊，我也纳闷，先来信说不能退款。然后来信说空间取消，现在有收到信了，说交给高级技术支持团队了。

等着吧，没办法

[提问] godaddy不退款怎么办。

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