help IX究竟如何退款啊?

hadeslw

当我创建一个ticket
Hello, I have got to request a refund.
Your speed is too slow and I have already bought another hosting,
so I'm not using your hosting now.
I just would like to get your refund. thx.

第二天收到如下回复
Hello,

I have checked details of your current hosting plan and found no information about the canceled account. Could you please let us know a ticket ID placed from your previous control panel or hosting ID, so we will be able to check details. Thank you.

Best regards,
Roman Malichenko,
Technical Support
IX Web Hosting
http://www.ixwebhosting.com


看不懂了

gypworks526

你是从哪里退款的，他们说没有发现你的退款账户的信息。

这里有一人退款教程，可以参考一下。

hadeslw

退款成功~~~

gypworks526