GODADDY退款怎么还没收到

add.c

原帖由 huzongguo 于 2010-3-19 10:04 发表
我同时购买啦IISWS.COM 2年和LINUX 2年，SSL 2年，我域名不退，会退我多少呀年

使用支付宝付款的必须一起退款才可以,
其它方式付款的会扣除域名费用

huzongguo

域名会怎么扣呀，那不是很贵吧呵呵

huzongguo

那我现在退域名会如何？不过已经9天啦

add.c

最多收你10.87美元(com域名),一般收取2.17
超过5天 域名就不能退款了,
可以使用支付宝另外支付他域名费,建议你联系GoDaddy客服协商如何退款吧

huzongguo

Our support staff has responded to your request, details of which are described below:

Discussion Notes
Support Staff Response
Dear Zongguo Hu,

Thank you for contacting online support. I have requested that a refund be applied to your account as per your request. As some of our services are non-refundable, the request must be reviewed and approved by our billing department. Please allow 48 hours for my request to be processed and for the credit to appear in the order history of your account, if approved.

Once the credit appears in your account, please allow 5-7 business days to see the funds applied to the associated payment method. If we are not able to process a refund for this service you will be contacted. Thank you for your patience and understanding in this matter.

Please let us know if we can help you in any other way.

Sincerely,
Andrew S.
Online Support Team


Customer Inquiry
Name : zongguo hu
Phone : 13816892544
Domain Name :
ShopperID : >>>>>>>>>
Shopper Validated : Yes
Browser : IE Version : 6.0
Issue : please give me a refund

Attachment: Refund E-mail
(Dear zongguo hu,

Per your request, the items listed below have been cancelled from your account, 34451503:

Standard (Turbo) SSL (2 Years): 03/11/2012. www.iisws.com
Linux Web Hosting - Deluxe - 2 years: iisws.com Purchased on original receipt: 227850015
Standard (Turbo) SSL (2 Years): 03/11/2012. www.iisws.com

If you feel this cancellation has occurred in error or you need further assistance, our support staff is available 24 hours a day, 7 days a week:

Online Support
Email: support@godaddy.com
Phone: (480) 505-8877
Web site: GoDaddy.com, Inc.

Please do not reply to this email. Emails sent to this address will not be answered.

Thanks again for being a GoDaddy.com, Inc. customer.

Sincerely,
GoDaddy.com, Inc)

--------------------------------------------------------------------------------


If you need further assistance with this matter, please reply to this email or contact customer service at (480) 505-8877 and reference [Incident ID: 8624666].

Please let us know how we are doing by completing the survey located here.

Thanks,
GoDaddy.com, Inc.

huzongguo

上面是什么意思啊

huzongguo

Thursday, March 18, 2010 11:58:51 PM


Dear zongguo hu,

GoDaddy.com has received a refund request for the following items:


QTY ITEM PRICE -1 Standard (Turbo) SSL (2 Years) ($25.98)   -------------------------------------------------------------------------------- Subtotal:   ($25.98) Shipping & Handling:   $0.00 Tax:   $0.00 Total:   ($25.98)   Important Information concerning your purchase:   SSL Certificates Product Info   



Your refund receipt number is: 227956747R
Your customer number is: 34451503

Log in to review your order history at any time. To safely log in:
Go to the GoDaddy.com home page and log in with your username or customer number and password.
From the My Products list, you can manage, renew, and upgrade your products and services.


If you have any questions regarding this order or your refund, feel free to email us at support@godaddy.com.

huzongguo

这个又是什么意思啊

add.c

第一封是帮你申请退款
后面一封说ssl退款成功

huzongguo

谢谢又要等啦，等下查下看看我的那个SSL款退回没