不小心把ssl给删除了，godaddy不给退款，应该怎么办？

yangwings · 发表于 2010-3-10 09:27:06

不小心把ssl给删除了，godaddy不给退款，应该怎么办？
godaddy不给退款，原先的还能启用么？用英语交流真是非常不便，如果英语不好真不该用godaddy

add.c · 发表于 2010-3-10 09:42:40

ssl一经启用概不退款, 这个是官方规定
但是实际很多人可以退款成功, 和他们好好商量下应该可以给你恢复一个credit的
ps, 你设置多久了?

yangwings · 发表于 2010-3-10 10:54:36

Discussion Notes
Support Staff Response
Dear ****,

Thank you for contacting online support. Unfortunately the ssl had been set up in january and as such we would be unable to refund this for you at this time. I apologize for any inconvenience this causes however I can provide the link to our ssl certs below and if you need assistance with anything regarding your ssl please reply so that we can assist you with it.

http://www.godaddy.com/ssl/ssl-certificates.aspx?ci=8346 - ssl certificates

Please let us know if we can assist you in any other way.

Sincerely,

Jacob D.
Online Support Team

Customer Inquiry
Name : *****
Phone : *******
Domain Name : www.*****.com
ShopperID : *****
Shopper Validated : Yes
Browser : IE Version : 6.0
Other : MINE ssl was DROP
Issue : I canceled ssl certificate carelessly , Would you mind to refund me that I buy a new one .

CUSTOMER NUMBER:33*******
LOGIN NAME:*******
RECEIPT NUMBER:217124203
ORDER TOTAL

15.16
CUSTOMER SERVICE

480) 505-8877

QTYITEMPRICE
1Standard (Turbo) SSL (1 Year)
Length: 1 year(s)$12.99

1.COM Domain Name Registration
- 1 Year
$2.17

Subtotal: $15.16
Shipping & Handling: $0.00
Tax: $0.00
Total: $15.16

yangwings · 发表于 2010-3-10 10:55:15

这是相关信息。

add.c · 发表于 2010-3-10 14:43:15

1月份都安装了当然不能退款

houman · 发表于 2010-3-10 15:49:14

我是安装第二天退款的，给退了

yangwings · 发表于 2010-3-10 21:39:49

谢谢楼上的兄弟。
如果不能退款，那应该重新开通我的ssl啊？

add.c · 发表于 2010-3-11 09:38:00

浪费人力啊,且不是他们的义务
不过你和可以他们继续沟通, 看能否给你恢复

[提问] 不小心把ssl给删除了，godaddy不给退款，应该怎么办？

相关帖子

回复 7# 的帖子

GoDaddy讨论