新买的云空间+SSL。访问都是403

XaYo

郁闷呢

XaYo

Dear

Thank you for contacting online support.

We have reset the permissions on the hosting account. Please allow up to 24 hours for the system to reset. If you are still having issues after that time please contact us back.

Please let us know if we can help you in any other way.


Robert P.
Online Support Team

add.c

说给你重设权限了, 等最长24小时

XaYo

Dear

Upon review I am unable to duplicate the issue you are reporting.  If the issue persists please provide a screen shot.   The term screen shot refers to "grabbing" a still image of the contents of your computer monitor that can be saved as a graphic file and printed, faxed, or emailed.

Screen shots are very helpful in explaining what you are seeing on your computer when working with customer support. It is often easier for you and for the support representative if you take a screen shot of what you are seeing and simply send it in.

Here is a quick step by step on how to do it:

How to Capture a Screen Shot in Windows:

In Windows, taking a screen shot is done by pressing the Print Screen key on your keyboard. On most standard keyboards, it is found to the right of the F12 key in the upper right hand portion of the keyboard. When this key is pressed, Windows takes a snapshot of the current contents of the screen and saves it to the Windows Clipboard.

If you want to take a screen shot of just the active window, make sure to click once on the window you are working with, then hold down the Alt key and press Print Screen. This will send the contents of the active window to the Clipboard.

You will then need to save the image to an image editor. You can use any software that you feel comfortable with. If you don't have an image editor, you can find Microsoft Paint installed on almost every computer that runs Windows. It is usually available from the Start menu by clicking START, Programs, Accessories, Paint.

Once you've opened your image editor, click on the Edit menu and choose Paste. The Screen Shot will be dropped into the image editor for you to save. Click on the File menu, and then choose Save to save it as a file in the graphics format of your choice. The best file type to use for saving screen shots is .jpg (if your software allows it).

Now that you have the file saved, you can attach it to an email to our support forum. Please do not place the image in the body of the email as we will be unable to see the embedded images.

How to Capture a Screen Shot in Mac OS X:

To take a screen shot on your Macintosh computer you may use the Command-Shift-3 function. When you press Command-Shift-3 your Macintosh will capture a screen shot and save it to the desktop of your computer.

Now that you have the file saved, you can attach it to an email to our support forum. Please do not place the image in the body of the email as we will be unable to see the embedded images.

Please let us know if we can help you in any other way.

Sincerely,

Matt P.
Online Support Representative

add.c

说问题还存在的话 建议你截图发给给他们

XaYo

Dear Sir/Madam,

Thank you for contacting Advanced Hosting Support.

We have addressed the issue with the 403 errors on your sites. The issue has been resolved and the sites appear to be loading normally at this time. We apologize for any inconvenience.

Please contact us if you have any further issues.

Beth M.
Hosting Support