关于退款问题 着急死了 请大家帮忙

happyfhb

我一个 豪华主机 用了一月左右 因为各方面问题 我想退款.

然后按论坛的方法删除掉主机 进行退款.也发邮件了.

但是他回邮件可能说 不允许退款.

于是我回邮件说不退款了 把我因为退款删除的主机恢复就型了 他给我下面的邮件.是不是要交150美元的恢复费啊  那我不是吃大亏了.

大家帮忙 告诉我下一步如何做.

------------下面是她们的邮件信息-------------
Our support staff has responded to your request, details of which are described below:

Discussion Notes
Support Staff Response
Dear Sir/Madam,

Thank you for your response. In order to successfully restore your hosting account we will need the following information. Note: We can only restore hosting accounts within 30 days of cancellation.

It is very important that you purchase and set up a new service, so that your content has somewhere to be restored to.

1. We need to know the date / time we should restore the information from.
2. What to restore: The entire site, a specific directory, a database, a file, etc.
3. Where to restore the information to.
4. Please clearly state that you accept the Restore fee of $150.00 and provide us with the last 4 digits of the payment method on file that you wish for us to use for this charge.
5. Tell us if we have permission to OVERWRITE any existing data with recovered data? (If not, please tell us where to restore the information to.)
6. If you are going to need a database restored please specify the name of the previous database and the name of the new database where we will restore content to. Please provide permission to overwrite the content of that database.
7. Please clarify whether you would like the website statistics for your account restored.
8. Provide the domain name that is associated with the hosting account.

Please Allow 7-10 business days to complete the restore.


If we can assist you further in this matter please let us know.

Sincerely,
Jesse P
Online Support Team

add.c

他理解为你要恢复数据了.
你发个邮件说恢复的是hosting, 不是数据等

天毅

I just wanna resume my account, not to recover my data. Thank you!
Best regards!

天毅

还有啊，估计gd的客服这段时间忙死了 在这个论坛上经常遇到退款的朋友
各位想好再买嘛

happyfhb

谢谢楼上的朋友 感谢。