Godaddy 退款失败，望大家帮助一下

Daih

事件回放：

1、----------------------------------
1/25/2014 使用优惠码注册了 3个域名成功，共计 $25.53 , 支付宝支付，包含在一个订单（646800386 ）内。
domain1.com
domain1.net
domain1.org
.COM Domain Name Registration - 1 Year (recurring)
.NET Domain Name Registration - 1 Year (recurring)
.ORG Domain Name Registration - 1 Year (recurring)

2、----------------------------------
1/27/2014  觉得.ORG 可不要，但3个域名在一个订单，便取消了订单，准备退款后再重新注册。
取消订单 直至 The selected products were successfully canceled！

接着 Submit Support Ticket
I'm sorry but I have to request a refund of the canceled products. Thanks!

问题来了：
3个域名全没有了。
Submit Support Ticket 给 Godaddy 没有反应。

要过年了，没有理会这件事。以为过几天 Godaddy 会有处理。


3、----------------------------------
2/10/2014 发现退款失败。原来的3个域名 也处于可以注册状态。
于是又 以新的订单 注册了 2个域名，支付宝重新付费，注册成功。
domain1.com
domain1.net


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接着处理订单（646800386 ）退款。
收件人：billing <billing@godaddy.com>

第一回合
Hi,sir,I have canceled my order and ask for the refund.
Payment Information: ALIPAY (zhifubao@qq.com)
Customer #: 7**9
Receipt #: 646800386
Thanks!

Support Staff Response
Dear Sir/Madam, Thank you for contacting Online Support. As you have canceled your services within the appropriate time frames, our normal process is to issue an In-Store Credit to your account which can be used immediately for additional purchases. An In-Store Credit is an account credit that can be used by selecting In-Store Credit in the shopping cart. Please reply to this email with your confirmation to process the In-Store Credit for the canceled item(s). In lieu of an In-Store Credit, a refund directly to your payment method may be available upon request if supported by the payment processor. If a refund is processed directly to your payment method, it can take 5-7 days for the funds to be applied. Please let us know if we can assist you in any other way. Sincerely, Stephen P. Online Support Team

接下来该怎么做呢？
目前的情况，订单（646800386 ）$25.53 是不是打了水漂，还有没有可能退回来呢？
或者哪位 能准确翻译一下 Support Staff Response

9326497

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