分享

写回答

发帖

[提问] 我可以要求新加坡的vps搬到美国吗

testu

发表于 2013-9-4 19:26:54 | 显示全部楼层

暮木娃娃 发表于 2013-9-2 09:49 AM
联系看看吧
就算不能搬,也会告诉你怎么处理的
VPS应该已经提供在线客服了 ...

谢谢
回复 支持 反对

使用道具 举报

回答|共 6 个

testu

发表于 2013-9-4 19:27:42 | 显示全部楼层

Thank you for contacting Online Support.  I understand you are wanting to migrate your VPS to a US based server. You will need to purchase a new server plan to get one located in one of our US data centers.  I apologize for any inconvenience.  Please note that the "adc=us" in this URL will allow you to purchase a US-based plan regardless of the location you're making the purchase from.  You may also call our 24 hour phone support at 480-505-8877 for assistance with purchasing a plan in our US data center.



Once you have purchased and setup the new VPS you will need to manually migrate all of your server content. If you would like us to assist with this migration you can email expert@godaddy.com asking for a quote on the migration.  Please make sure to include your customer number and 4-digit PIN in the email.

Please use the instructions below to locate the 4 Digit Support Call-in PIN for your account and include the PIN in your reply.

First, log into your account:

Go to the GoDaddy Account Login Page.

Log in using your account username (which may be the same as your customer number) and password.


If you have trouble logging in, our password reset form may help you. You can find this form through the following link:
Account Assistance Page

Once logged in, follow these steps:

Click the 'My Account' button in the upper left corner of your screen.

Under your name you will see 'PIN:' with 4 blue, underlined asterisks. ****

Click the 4 blue, underlined asterisks to be re-directed to the 'Account Security Settings' page where your PIN will display.


Note: For verification purposes we will require that you provide the PIN in your reply.

You would also want to speak with someone in our Billing department for assistance with cancelling your existing server and requesting a refund or in store credit for this server.  You can reach them at 480-505-8855 or billing@godaddy.com; they are available 24 hours a day.

这个回复是什么意思啊,是不是买个新的,然后cancel旧帐号退款??
RAKSmart
回复 支持 反对

使用道具 举报

GoDaddy GoDaddy 2663 人阅读 | 6 人回复

发表于 2013-9-1 21:33:17 | 显示全部楼层 |阅读模式

客服会理我吗?

xinli_zhao

发表于 2013-9-5 22:36:59 | 显示全部楼层

可以的,我从新加坡转过去了
不过目前美国的访问速度非常非常慢
回复 支持 反对

使用道具 举报

暮木娃娃

发表于 2013-9-2 09:49:11 | 显示全部楼层

联系看看吧
就算不能搬,也会告诉你怎么处理的
VPS应该已经提供在线客服了
回复 支持 反对

使用道具 举报

暮木娃娃

发表于 2013-9-5 09:20:47 | 显示全部楼层

testu 发表于 2013-9-4 07:27 PM
Thank you for contacting Online Support.  I understand you are wanting to migrate your VPS to a US b ...

是的
买个新的,然后自己手动转移数据,如果要求Godaddy帮你转移的话,要收费的
回复 支持 反对

使用道具 举报

testu

发表于 2013-10-10 17:59:07 | 显示全部楼层

refund了,退了71美元。。谢谢
RAKSmart
回复 支持 反对

使用道具 举报

暮木娃娃

发表于 2013-10-11 09:14:40 | 显示全部楼层

testu 发表于 2013-10-10 05:59 PM
refund了,退了71美元。。谢谢


然后重新自己面美国VPS嘛
回复 支持 反对

使用道具 举报

您需要登录后才可以回帖 登录 | 注册

本版积分规则