请大家看看这封邮件是什么意思 关于退款的！

345982619

本人英语很菜！！不是很明白这封邮件的意思！  请大家帮忙看看\

10天前收到他们的退快收据号 现在钱都还没有到账\ 发了邮件去问、 godaddy的回复、


Dear chen meng,

Thanks for contacting Online Support. Our records indicate that a refund has been approved in our system for this order. At this time, the funds have been sent back to your financial institution. If you have not yet received the funds to the payment method used for this purchase, please contact your financial institution for more information. We thank you for your understanding, and cooperation in this matter.

Please let us know if we can assist you in any other way.

Sincerely,

Clint P.
Online Support Team

gowest

回信说他们查到的记录是款已经退了，你需要跟你付款时用的金融机构联系。

add.c

估计楼主是用支付宝付款的吧,联系支付宝