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第一次买域名是去年,空间也是.后面没什么问题.
这次上个月20号又买了第二个空间,开头的时候订单下了go半天没收到一直是pending状态,然后客服建议我用信用卡支付,信用卡支付后问题来了:
由于先前是用支付宝支付,而且支付宝那边也说明了是即时到账交易,我想想去年买的时候反正没什么问题,就直接又用这个方法付了.也就是估计是因为我上次的事太过于信任,支付宝这边显示的是支付成功.(刚才我也说了其实一直是pending状态直到我改用信用卡直接支付完成,然后那个pending订单自动变成了cancel)
这之后godaddy就开始死不认账说钱没收到了,每天我都在问客服,客服总是拿需要30天时间来确认这笔钱来推脱,而支付宝这边的客服说钱已经过去了他们是直接就应该收到了钱.下面是godaddy的机械回复原文 每天内容都一样)
Dear Sir or Madam,
Thank you for your response.
In regard to the Alipay order, referencing receipt xxxxxxxxx, review of the account and order history indicates the order was canceled via Alipay and, as such, you will need to contact Alipay regarding the refund.
When you place an order with us using international payment options, they can take up to 30 days to provide payment confirmation (though it's typically less than 24 hours). While we wait for payment confirmation, we track it as a Pending Order. This means products you order are not immediately available. However, when we receive payment confirmation, we attempt to fulfill the products and services in your Pending Order.
Domain names and other services are not registered or fulfilled until we receive payment confirmation. In the interim, someone else can register domain names in your Pending Order, causing your registration to fail and that portion of your order to be canceled. However, we will fulfill and charge you for any other services from your Pending Order.
To View Your Pending Orders
Log in to your Account Manager.
Go to the Payments tab.
Click Pending Orders.
其实这订单根本已经由信用卡完成了,而godaddy却死不认账.我就不明白了,你这么大个公司还需要靠我那差不多50刀来发工资吗?
求助这个事该如何处理?支付宝这边客服反正是说钱早就过去了. |
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GoDaddy
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