分享

写回答

发帖

[提问] 同一主机下,有的站能访问,有的不能

GoDaddy GoDaddy 2716 人阅读 | 7 人回复

发表于 2012-10-10 10:01:50 | 显示全部楼层 |阅读模式

我在godaddy有个unlimited 主机,这个主机下面有三个网站,www.cnhctc.com 这个网站可以访问,但是www.cnhtcs.com 和 www.enzhongqi.com 就不能访问,我给Godaddy发邮件,邮件回复如下:

Thank you for contacting Online Support.

I understand that you are unable to view several websites online.
During our review of your account, we did not see any issue with the operational status of your hosting account and your site appears to be setup and accessible without issue.
We are unable to duplicate your current issue and it can be very difficult, if not impossible, to troubleshoot an error we cannot replicate.

If your issue is intermittent you may wish to call us during times when it is happening. If you can provide steps to duplicate your issue along with the exact text of any error message you are receiving we would be able to review your account further.

It would also be helpful if you could provide the results of a traceroute performed at the time you were unable to view the site online.
Please review the following information on performing a trace route.





Traceroute



To assist us in pinpointing the source of this issue we ask that you provide us with the results of a "trace route" from a computer that is note able to see your site or is slow to resolve to your site. A trace route shows that path that a connection takes from your computer to a website, or another computer.



Performing a Traceroute in Microsoft Windows

Performing a Traceroute in Mac OS X


Once this has completed, highlight the contents of the Terminal window. Click on the "Edit" menu and select "Copy". You can then paste this information into a text file, which you would attach to your response.

We understand these are quite a few steps; however this will allow us to further research the problem you are experiencing. We appreciate your assistance in tracking down the source of this problem.

Please let us know if you have any further questions, comments, or concerns by replying to this email. If I misunderstood what you are requesting, please do not hesitate to reply to this email with clarification of your issue.

Sincerely,

Susan P.
Online Support Team



请问该如何处理,付费处理好也可以。

回答|共 7 个

samer

发表于 2012-10-10 10:11:23 | 显示全部楼层

前两个网站我能访问,就是最后那个访问不到,ping最后那个域名都显示没有正确解析得到这个域名。
回复 支持 反对

使用道具 举报

暮木娃娃

发表于 2012-10-10 10:19:20 | 显示全部楼层

安徽电信,没有用袋里的时候,第一个打不开,第二个可以打开
用了袋里之后,前两个都可以打开
第三个打不开应该是因为你的解析不正确。ping显示找不到主机。
前两个有时不能正常打开应该是抽风情况
回复 支持 反对

使用道具 举报

20111208sbd

发表于 2012-10-10 10:49:08 | 显示全部楼层

前两个可以正常访问,第三个是ping出以下情况,应该是解析没做好吧

ping

ping
回复 支持 反对

使用道具 举报

aixue

发表于 2012-10-10 11:58:38 | 显示全部楼层

很正常,开始以为是DNS服务器设置的不一样,后来发现,即使设置的一样,同空间下的域名,同一时间也有能访问和 不能访问的,这会儿我的网站就有这种情况。这几天网站很难打的开
回复 支持 反对

使用道具 举报

aixue

发表于 2012-10-10 12:21:46 | 显示全部楼层

楼主,我测试了,你的第一个能打开,后面两个打不开。
奇怪哦,重汽这种大公司,也租GD这种经常打不开的空间放官网?
回复 支持 反对

使用道具 举报

zhuandafa

发表于 2012-10-10 12:50:50 | 显示全部楼层

把DNS都换到国内吧,国外的太抽了。


回复 支持 反对

使用道具 举报

dwjy

发表于 2012-10-11 22:58:13 | 显示全部楼层

也碰到过这情况
回复 支持 反对

使用道具 举报

您需要登录后才可以回帖 登录 | 注册

本版积分规则