★★★我购买了GoDaddy主机，一直没有收到邮件

jackyzhi · 发表于 2010-1-14 15:25:56

我的‘MY PRODUCTS'是点击不开的，所以说我的购买还没有成功啊。

kflx · 发表于 2010-1-14 16:41:30

买的WIN还是L

add.c · 发表于 2010-1-14 16:47:44

我问的是order history ,

jackyzhi · 发表于 2010-1-14 17:31:17

在客服的指导下，我已经后台申请退款了。

主题：I want to cancel my account

申请邮件的内容如下：
Hello,
I used alipay paid for the "Deluxe Hosting - Linux - 1 year", payment accounts is xxxx@gmail.com, payment time is morning Beijing January 13.But until now, my account still does not appear that the purchase was successful.

so，I have cancelled all the items in my account . please cancel my account and refund my money back ASAP, My Login ID is :xxxx（xxxx@gmail.com）
My Password is :xxxxx

Thank you.

预期相应时间是9个小时：Expected Response Time: 9 hours
Email Support
Your question has been sent to our customer support staff!
Sorry, we were unable to send your support issue. Click Here to email our support staff!
You should receive a response within 9 hours
Click here to return to the Community.

[ 本帖最后由 jackyzhi 于 2010-1-14 05:32 PM 编辑 ]

jackyzhi · 发表于 2010-1-15 16:43:53

对方回复邮件了，但是没有给我退款。版主，请问我该怎么办啊？？

这是回复的内容：
Due to its complex nature, your issue has been relayed to our Advanced Technical Support Team. Our most skilled technicians will be working to resolve your issue quickly and completely. You will be notified promptly upon resolution.

add.c · 发表于 2010-1-15 16:46:42

问题提交到高级技术部门了,
你再回复就说
I just want to request a refund . thanks

jackyzhi · 发表于 2010-1-15 16:57:59

谢谢！

请问，我是在邮件里回复吗？

add.c · 发表于 2010-1-15 17:01:05

jackyzhi · 发表于 2010-1-15 17:08:12

但是他们的来信中最后一行写着不能直接回复邮件啊。

Please do not reply to this email. Emails sent to this address will not be answered.

[ 本帖最后由 jackyzhi 于 2010-1-15 05:17 PM 编辑 ]

add.c · 发表于 2010-1-15 17:11:45

你上面贴出来的内容没有这句呀,
那么就重新发个ticket 吧

[其他] ★★★我购买了GoDaddy主机，一直没有收到邮件

回复 11# 的帖子

我在后台申请了退款。

回复 15# 的帖子

回复 17# 的帖子

回复 19# 的帖子

浏览过的版块

GoDaddy讨论