7月6日买的ssl 现在还是Pending Account Change 状态

zhu366bu

7月6日买的ssl 现在还是Pending Account Change 状态
买的ssl 同时注册了一个域名，把空间换成了刚注册的主域名然后安装ssl到此空间，都6天了，空间状态还显示状态为Pending Account Change  无法查看空间信息 请问如何解决，如果发邮件如何写？ 请求帮助

zhu366bu

邮件也发了，回复如下   
Due to its complex nature, your issue has been relayed to our Advanced Technical Support Team. Our most skilled technicians will be working to resolve your issue quickly and completely. You will be notified promptly upon resolution.

This is your Incident ID: 15677605

暮木娃娃

zhu366bu 发表于 2012-7-12 05:54 PM
邮件也发了，回复如下   
Due to its complex nature, your issue has been relayed to our Advanced Techn ...

这个回复是说你的问题已经提交技术部了
让你等待

zhu366bu

暮木娃娃 发表于 2012-7-12 06:59 PM
这个回复是说你的问题已经提交技术部了
让你等待

今天收到一个邮件，说要暂停我的站点

Our support staff has important information regarding your account, details of which are described below:

Discussion Notes
Support Staff Response


Dear Sir/Madam,






Regarding your hosting account goodsoftdown.com:






The goodsoftdown.com web site has been found to be compromised which is a violation of section 3 "Your Obligations" of Go Daddy's Web Hosting and Virtual Dedicated Hosting Service Agreement.

The relevant passage of this agreement has been provided below:




"You may not use Go Daddy's servers and Your web site as a source, intermediary, reply to address, or destination address for mail bombs, Internet packet flooding, packet corruption, denial of service, or other abusive activities. Server hacking or other perpetration of security breaches is prohibited and Go Daddy reserves the right to remove sites containing information about hacking or links to such information."



Go Daddy's "Web Hosting and Virtual Dedicated Hosting Service Agreement" is located at the following URL: https://www.godaddy.com/agreements/showdoc.aspx?pageid=HOSTING_SA




This situation has resulted in a potential security threat to Go Daddy's network and the security we provide to other customers. It appears that this abusive action may have been the result of your server becoming compromised and ultimately exploited by a third party. Upon detection of this problem Go Daddy's Security Operations Center requested that Go Daddy's Advanced Hosting Team alert you of this action in the hope that you can resolve the issue.





*** IMPORTANT ***

Due to the serious nature of this situation, your site is scheduled to be suspended if you do not take immediate action. Your site is eligible for suspension on July 17th, 2012. To avoid this suspension, not only must you prevent a repeat occurrence of this problem, you must also reply to this notice with an email message containing the statements outlined below.

****************

These statements are as follows:

1. A statement that you have reviewed and agree to abide by the terms of the "Web Hosting and Virtual Dedicated Hosting Service Agreement," and
2. A statement that you have removed any malicious content residing on your web site, and
3. A statement that you agree to secure your web site in such a way as to ensure that there is not a re-occurrence of this issue in the future.

After providing the above statements in your reply, you must immediately follow through on your commitments. (We reserve the right to suspend the site if a repeat occurrence of this security violation is discovered.)

Go Daddy's security team has collected the following information to assist you in troubleshooting this issue:

Your hosting account was compromised on or before May 28. 2012 through a malicious injection to the website.  Our security team has removed the found malicious content.  You will need to thoroughly review all site and database content to ensure it has not been further infected.  You should also update all applications associated with this account to their latest secure versions.  It is also highly recommended that you update all passwords associated with this account including FTP, database, and application passwords.







If you have questions about this matter, you may contact us by replying to this email or by calling 480-505-8871.



We appreciate your cooperation in this matter.



Hosting Support Team

我该怎么办啊 ，谢谢版主，指条明路啊

暮木娃娃

zhu366bu 发表于 2012-7-13 10:21 PM
今天收到一个邮件，说要暂停我的站点

Our support staff has important information regarding your acc ...

你的网站中有恶意程序
要你
1。给出一个申明表示你同意遵守协议中的“网络托管和虚拟专用主机服务协议,”
2。声明你删除你空间中的任何恶意内容
3。一个声明你的网站以后不会出现这个问题