godaddy可以随时退款吗？

浪潮之巅

lwbo1987 发表于 2012-6-17 10:13 AM
SSL一般安装了就退款不了的，主机的话可以随时退款，你删除了联系客服说退款了吗 ...

我先删除产品，然后我我在他们的网站上发了信息给他们的客服。
Dear Sir,
I am sorry but I had canceled my products, please give me a refund. Thanks.
Please help me apply a refund to my Alipay account:******
LOGIN NAME:**** PIN:****
Customer Number: ****

Cancel these Product(s):
Standard (Turbo) SSL (1 Year) (annual)
(****.net)
Hosting - Web - Deluxe - Windows - Monthly (recurring)
(****.net)

后来他们回信：
Thank you for contacting Online Support.

We have completed a request for a refund to be applied to your account for the canceled SSL Certificate.  We will not be able to provide a refund for the hosting account as it was part of a bundle with a domain and the discount was too deep to be refunded. All refund requests must be reviewed for final approval by our billing department. Please allow up to 48 hours for the request to be processed and for the refunded receipt to appear in the Order History of your account. If it is not approved, you will receive a denial notification at which time you can respond to this email for further review. Upon approval, you will receive a confirmation of the refund.

Once the refunded receipt appears in your account, please allow 5-7 business days to see the funds applied to the associated payment method. If we are not able to process a refund to the original payment method for this service you will be contacted. Thank you for your patience and understanding in this matter.

Please let us know if you have any further questions, comments, or concerns by replying to this email.
Sincerely,
Greg P.
Online Support Team

浪潮之巅

我的6月1日删除申请退款，到现在还没有给我退，不知道退不退了。。。

20111208sbd

浪潮之巅 发表于 2012-6-17 09:15 AM
我的6月1日删除申请退款，到现在还没有给我退，不知道退不退了。。。

你没有收到相关邮件吗？没有的话去问问官方客服怎么回事

lwbo1987

浪潮之巅 发表于 2012-6-17 09:15 AM
我的6月1日删除申请退款，到现在还没有给我退，不知道退不退了。。。

联系官方问问吧，看看是否退款了，支付宝一般较慢

浪潮之巅

给他们发信就给我回：
Dear Jin,

Thank you for contacting Online Support.

We have completed a request for a refund to be applied to your account for the canceled SSL Certificate. All refund requests must be reviewed for final approval by our billing department. Please allow up to 48 hours for the request to be processed and for the refunded receipt to appear in the Order History of your account. If it is not approved, you will receive a denial notification at which time you can respond to this email for further review. Upon approval, you will receive a confirmation of the refund.

Once the refunded receipt appears in your account, please allow 5-7 business days to see the funds applied to the associated payment method. If we are not able to process a refund to the original payment method for this service you will be contacted. Thank you for your patience and understanding in this matter.

Please let us know if you have any further questions, comments, or concerns by replying to this email.
Sincerely,
Greg P.
Online Support Team

20111208sbd

他们已经收到你的退款请求，但是需要通过他们计费部门的审核，审核通过你将收到退款票据，如果没有通过，将拒绝退款，你可以继续提供相关信息请求退款，整个过程大约需要48小时内完成。
当你收到退款票据时，将在5到7个工作日收到退款，如果没有收到，需要在联系他们。

浪潮之巅

20111208sbd 发表于 2012-6-17 09:48 AM
他们已经收到你的退款请求，但是需要通过他们计费部门的审核，审核通过你将收到退款票据，如果没有通过，将 ...

问题是：6月1日到现在还没有退，13日我又发了信息。还是回复上面的。是不是退款没有通过，不能退了？

20111208sbd

浪潮之巅 发表于 2012-6-17 09:50 AM
问题是：6月1日到现在还没有退，13日我又发了信息。还是回复上面的。是不是退款没有通过，不能退了？ ...

上面说了，如果收到他们的退款票据，就说明退款申请成功，否则就被拒绝退款

浪潮之巅

20111208sbd 发表于 2012-6-17 09:55 AM
上面说了，如果收到他们的退款票据，就说明退款申请成功，否则就被拒绝退款 ...

那么他们拒绝退款，我删除的主机是不是也不能再用了？

20111208sbd

你联系他们看看能不鞥给你恢复。。