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[提问] godaddy无法续费

GoDaddy GoDaddy 5032 人阅读 | 28 人回复

发表于 2012-5-8 21:12:48 | 显示全部楼层 |阅读模式

原来没意识到这个问题的严重,一直尝试用paypal付款(有余额),一直没成功,以为是paypal的问题,结果现在不得不续费的时候,发现支付宝和信用卡都无法在godaddy付款,无论用不用优惠码都无法续费,所有的支付方式都是这样的错误:

Unfortunately, we are unable to process your purchase using this form of payment. Please utilize another form of payment, or contact (480) 505-8855 for further assistance.  

Please click here to go back and confirm that your information is correct.

求高手指点。。。。

回答|共 28 个

jaguar

发表于 2012-5-8 21:17:29 | 显示全部楼层

这是我的截图

支付宝支付设置

支付宝支付设置
RAKSmart
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jaguar

发表于 2012-5-8 21:53:23 | 显示全部楼层

邮件咨询godaddy,收到官方回复,仍然无法解决问题:
Dear Yang,

Thank you for contacting Online Support.

For reference, the error being received indicates the payment method you are attempting to use is not valid at this time.  Please note, we are not able to provide the issuing institution's reason for decline.  Please refer to the information below regarding all accepted payment forms.

We currently accept four forms of payment. They are as follows:

· Credit Card
· Online Check (U.S. banks only)
· GoodAsGold (Wire transfer)
· PayPal* (Online Payment)

Unfortunately, we do not accept these forms of payment:

· Cash
· Money Order

The majority of our customers use credit cards to pay for their services. Paying by credit card streamlines our billing process and helps us keep our prices the lowest you'll find. And it is particularly useful in making sure your valued domain names don't expire: Just select the "auto-renew" option and we'll renew your domain name for you. We accept these major credit cards:

· Visa
· MasterCard
· American Express
· Discover
· Diner's Club International
· China Union Pay

We also allow for payment by Personal or Business Check drawn off of a U.S. bank account.

In order to use a check for a purchase on our site, you would need the following information:

1. Bank Routing Number
2. Checking Account Number

If you do not know where these numbers are located on your check, there is a help link to the right of the boxes that will help you to locate them.

If your checking account is a Business Account, you would also need to input the name of the company when filling in the check information. If the checking account is a Personal Account, then your Driver's License Number, Issuing State, and your Date of Birth would be required.

We also offer our GoodAsGold payment option. Here's how it works:

1. Set up your GoodAsGold plan.
2. Download complete, easy to understand instructions on how to do a wire transfer.
3. Wire transfer and stock your GoodAsGold plan with cash to spend, $100 is the minimum.
4. We email you confirmation that your GoodAsGold plan is set.

We now accept payments via PayPal*. PayPal is one of the safest, most widely accepted ways to pay for your purchases on the Internet. It lets you use funds from either your bank account or credit card; and you can use it with confidence: Your transactions are protected by PayPal's sophisticated fraud prevention system.

All you need is a PayPal account to get started. It's fast and easy to set up; in fact, you can do it while you complete your purchase.
· In the shopping cart under "Select Payment Method," choose "PayPal Account".
· Click "Checkout."
· Click "Go To PayPal" to log in to your existing account or to create a new one.
· Verify the merchant from whom you are purchasing from.
· Accept the merchant agreement.
· When you receive your transaction ID number, click "Back to Merchant" to return to our site and finishing checking out.

*We will only accept PayPal accounts that are backed by a Credit Card.

We do not accept the following:

· PayPal account only backed by check.
· PayPal account backed by a non-verified bank account.
· PayPal account backed by a VERIFIED bank account.
· PayPal account backed by PayPal version of funds on hand.

PayPal will not let you select an account the does not meet our criteria. PayPal will prompt you for a credit card number if your PayPal account does not have one applied.

Please let us know if we may assist you further in the interim. Online resources are also available by clicking on SUPPORT.GODADDY.COM.
RAKSmart
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lwbo1987

发表于 2012-5-9 09:14:48 | 显示全部楼层

检查paypal是否还有余额,或者是否设置了支付限制,还有信用卡是否支持双币,是否超过信用额度等
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jaguar

发表于 2012-5-13 12:35:59 | 显示全部楼层

paypal的余额足够,信用卡都是双币信用卡,而且支付宝无法跳转到支付宝页面。完全无法付款,我已经有一个宝贵的域名过期了。求大神解决。
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enta

发表于 2012-5-13 19:10:20 | 显示全部楼层

升级IE9,试试看吧
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jaguar

发表于 2012-5-14 12:18:33 | 显示全部楼层

我在4到5台电脑上面试了,都不行,从ie8到ie9,还有firefox,都不行。
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暮木娃娃

发表于 2012-5-14 12:23:28 | 显示全部楼层

jaguar 发表于 2012-5-14 12:18 PM
我在4到5台电脑上面试了,都不行,从ie8到ie9,还有firefox,都不行。

都不行吗?
那是不是你账户的原因呢, 这些付款方式都是正常 啊
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jaguar

发表于 2012-5-14 13:33:08 | 显示全部楼层

暮木娃娃 发表于 2012-5-14 12:23 PM
都不行吗?
那是不是你账户的原因呢, 这些付款方式都是正常 啊

我也在怀疑我账户的原因,可是能有什么原因呢?哪里能查呢?
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暮木娃娃

发表于 2012-5-14 13:37:21 | 显示全部楼层

jaguar 发表于 2012-5-14 01:33 PM
我也在怀疑我账户的原因,可是能有什么原因呢?哪里能查呢?

这个应该只能联系Godaddy官方检查了吧
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