请英语好的朋友帮忙看看 退款失败原因的邮件

345982619

Discussion Notes
Support Staff Response
Dear chen meng,

Thank you for contacting Online Support. I
apologize for any inconvenience. We are currently unable to process the
requested refund. We are presently working on resolving this issue. We
appreciate your patience as we work towards resolving this issue. Please let us know if we may be of further assistance.

Sincerely,

Morgan P.
Online Support Technician

英语好的朋友请帮帮忙\。google翻译很模糊   这邮件具体讲什么啊？

[ 本帖最后由 345982619 于 2010-1-12 08:32 AM 编辑 ]

szeweb

他们说表示歉意，目前无法帮你申请退款，他们正在积极解决这个问题！！

你可以发信为什么无法退款？有什么问题？