买了1个月空间和续费了一个域名，付款后找不到东西

daile

暮木娃娃 发表于 2012-4-21 02:43 PM
待办订单，就是还没有完成的订单
在帐号的Payments里面

嗯嗯

我想的是 他到底是让我等 还是 取消订单呢~哎~~

daile

找到了状态的描述

http://support.godaddy.com/help/7519/viewing-your-pending-alipay-orders
http://support.godaddy.com/help/7559/changing-a-pending-alipay-orders-payment-method

Pending：We're waiting for payment confirmation to fulfill your order. Depending on the payment method, you might need to contact the payment processor before they provide payment confirmation.

都不知道要再等多久了
取消的话 又不知道等多久才能退钱
所以 什么都是未知数....晕

daile

下面是我E-MAIL的原文：

我：

i just oder a .com DOMAIN ( XXXXXXXXX.COM )

Use Alipay(支付宝) to pay~
---------------------------------
DOMAIN/HOSTING SRVCS 480-624-XXXX Customer#: XXXXXX239 Order#: 41XXXXX41X
交易号 201204XXXXXXXXX
商户订单号 253XXXXX90X
--------------------------------

I completed all the steps.
Why didn't show in my Account?

客服：

Dear Sir or Madam,

Thank you for contacting Online Support. I understand that your concern is in regards to a payment that you have made in your account with AliPay. Please keep in mind that payments through AliPay can take up to 24 hours. Please allow time for the payment to process, if for some reason the payment failed, then you will receive a notification from us, which will let you know why it failed. If you continue to have any issues after this time then please let us know so that we can review this further for you.

Please let us know if we can assist you in any other way.

我：

Dear Sir：

I'm so sorry to disturb you.

It has been almost 24 hours...

Still nothing to show up...

I have use Alipay to bought a lot of domain in MadDog...

Each time the process less than 30 minutes...

But this time... There must be something wrong!

If you can‘t help me to fix it...

Please return the money to my  Alipay  Account ... ASAP

Then i can try it again.

客服：

Dear Sir or Madam,

Thank you for the follow up.

Your Alipay order is still pending. You can review pending orders with the following steps.

First, log into your account:

Go to our Login Page.

Log in using your account username (which may be the same as your customer number) and password.


If you have trouble logging in, our Account Retrieval System may help you. You can use this to retrieve your customer number and/or reset your customer account password. You can find this system by selecting 'Forgot Your Password?' on the 'My Account' login page.

Once logged in, follow these steps:

Log in to your Account Manager.

Go to the Payments tab.

Click Pending Orders.

暮木娃娃

daile 发表于 2012-4-21 02:59 PM
下面是我E-MAIL的原文：

我：

你付款给支付宝了，然后由支付宝再转到Godaddy，Godaddy收到支付宝的钱之后在核查你的购物车中产品，然后才知道是否购买成功
现在你已经付款给支付宝了，但是Godaddy没有收到。你找Godaddy也没有用的

hfutong

发tk联系客服吧

牛奶面包

daile 发表于 2012-4-21 02:19 PM
我的是疯狗（狗爹的马甲）不过后台和狗爹是一样的

客服提示我让我到 ：

我的也是这个状态。。。。

牛奶面包

暮木娃娃 发表于 2012-4-21 01:20 PM
I have buy a web hosting and Renew a domain names XXX.com on April 20 .But I haven't see itin my p ...

十分感谢。。我发过去问问

牛奶面包

daile 发表于 2012-4-21 02:54 PM
找到了状态的描述

http://support.godaddy.com/help/7519/viewing-your-pending-alipay-orders

老兄。。你问题解决了么

daile

当然没有啦 现在只能等
狗爹的支付宝用的是Netgiro Payments AB(www.digitalriverpayments.com)这家垃圾中间商的！
速度越来越慢！现在钱是卡在他们那里的！

lun_tan_fa

KLDN嗯这个我也有过