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[提问] 求助。紧急,感激

GoDaddy GoDaddy 982 人阅读 | 5 人回复

发表于 2012-4-16 17:56:54 | 显示全部楼层 |阅读模式

我的godaddy win150g 空间突然打不开,显示这个
732E2ECF-BD3B-4329-B704-B91E99D2F8CE.png
,请问我有什么解决办法。?
请看看网站:www.jlyan.com

另外我已经发邮件给客服了,内容如下。


ip:50.63.249.37

id:yolink
pw:[REMOVED]


Hello my hosts" pending" status for more than 24 hours, please check


他回复我。


Our support staff has responded to your request, details of which are described below:

Discussion Notes
Support Staff Response
Dear Guan Weiwen,

Thank you for contacting Hosting Support regarding the network violation for website compromise on youryo-l.comhosting account.

Theyo-l.com website, and all websites hosted under it, have been suspended for violating section 3 "Your Obligations" of Go Daddy's Web Hosting and Virtual Dedicated Hosting Service Agreement.

The relevant passage of this agreement has been provided below:

    "You may not use Go Daddy's servers and Your web site as a source, intermediary, reply to address, or destination address for mail bombs, Internet packet flooding, packet corruption, denial of service, or other abusive activities. Server hacking or other perpetration of security breaches is prohibited and Go Daddy reserves the right to remove sites containing information about hacking or links to such information."

Go Daddy's "Web Hosting and Virtual Dedicated Hosting Service Agreement" is located at the following URL: https://www.godaddy.com/agreements/showdoc.aspx?pageid=HOSTING_SA

This situation has resulted in a potential security threat to Go Daddy's network and the security we provide to other customers. It appears that this abusive action may have been the result of your server becoming compromised and ultimately exploited by a third party. Upon detection of this problem Go Daddy's Security Operations Center requested that Go Daddy's Advanced Hosting Team alert you of this action in the hope that you can resolve the issue.

*** IMPORTANT ***

Your websites can be reactivated by simply responding to this notice with the following:

    1. A statement that you have reviewed and agree to abide by the terms of the "Web Hosting and Virtual Dedicated Hosting Service Agreement," and
    2. A statement that you have removed any malicious content residing on your web site, and
    3. A statement that you agree to secure your web site in such a way as to ensure that there is not a re-occurrence of this issue in the future.

After we receive your reply with these statements we will reactivate your web site. (We reserve the right to suspend the site again if a repeat occurrence of this security violation is discovered.)

Additionally, if the email address and/or phone number(s) associated with your account are not the best way to reach you, we would respectfully recommend that you update your contact information as soon as possible to avoid otherwise unnecessary delays or confusion.

Please note that we will never ask you to provide a password to us through email. In order to prevent further security issues, please keep your passwords secure at all times. We would also strongly suggest that you update your password now to a new, strong password. Thank you for your understanding.

To Change Your Hosting Account Password


Log in to yourAccount Manager.

ClickWeb Hosting.

Next to the hosting account you want to use, clickLaunch.

From theFTP section, in thePassword field, clickChange.

Enter and confirm your new password, and then clickOK.

NOTE: We recommend readingGenerating a Strong Password before choosing your new password.





If you have any questions, you may contact us by replying to this email or by calling 480-505-8871.

Regards,

Scott S.
Advanced Hosting Support
Customer Inquiry

回答|共 5 个

jasonhahad2

发表于 2012-4-17 09:46:34 | 显示全部楼层

请问,这个申请怎么写呢?我从未遇到过这种问题,求指点。
RAKSmart
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暮木娃娃

发表于 2012-4-17 09:32:09 | 显示全部楼层

违反了托管协议中的第三点,没有尽到你的义务
你的网站中有恶意内容,所以被暂停了,让你写个申明说清楚LS说的那三点,然后他们会给你解封的
另外让你将你账户信息中的邮件信息,电话信息等更新成可以联系到你的信息。
还要注意你的密码,有没有泄漏。
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Moeee

发表于 2012-4-17 07:46:40 | 显示全部楼层

他意思.你违反托管服务协议中,没有尽到你的义务.
可能是你滥发电子邮件, 或者网站被挂马了

他的要求都说了啊..
1, 要声明你知道,你与GD的权利义务协议
2, 删除有问题的程序
3, 保证以后不再发生类似情况
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暮木娃娃

发表于 2012-4-17 10:02:47 | 显示全部楼层

jasonhahad2 发表于 2012-4-17 09:46 AM
请问,这个申请怎么写呢?我从未遇到过这种问题,求指点。

先将恶意文件删了。然后邮件Godaddy
I have reviewed and agree to abide by the terms of the "Web Hosting and Virtual Dedicated Hosting Service Agreement," and I have removed any malicious content residing on your web site, and I agree to secure your web site in such a way as to ensure that there is not a re-occurrence of this issue in the future.

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jasonhahad2

发表于 2012-4-17 11:15:18 | 显示全部楼层

谢谢,我试试。
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