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[提问] 他爹没回邮件给我了

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lwbo1987

发表于 2012-4-3 10:02:40 | 显示全部楼层

一般是一天内回复的,你使用的是什么邮箱,查看下垃圾邮件有没有
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liduo202

发表于 2012-4-2 21:53:13 | 显示全部楼层

就是一直不回了 不知道怎么办好
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liduo202

发表于 2012-4-7 09:42:23 | 显示全部楼层

163    买东西续费都有邮件给我的 这次是不是耍赖皮
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liduo202

发表于 2012-4-8 10:29:39 | 显示全部楼层

Dear Sir or Madam,
Thank you for contacting online support.

We are unable to cancel products for you within our system due to liability reasons. We will also need more information about what product in your account needs to be canceled and refunded. Please reply back to this email with the product you want refunded and we should be able to assist you further. I have also included a walk through below on how to cancel a product.

You can cancel any service you have through the Payments and Renewing Items portion of our web site. I have included instructions on how to do so within this email.

To cancel a service from within your account

• Select 'Payments and Renewing Items' from the 'My Renewals & Upgrades' menu.
• Check the box next to the item(s) you would like to cancel and click on the 'Cancel Item' button.
• Select 'Cancel Now' or 'Cancel at Expiration Date' in the menu that appears to the right.
• Click on 'Save Changes'.

*Canceling now will immediately remove the service from your account. If you choose to “Cancel at Expiration Date” the service will remain active until the date specified and will not be renewed.

Pleаsе let us know if wе саn help yоu in any other way.
Sincerely,
Trevor C.
Customer Care
换了给一个国外的邮箱发 这样会我的 说不能退款还是怎样呢?不是支付宝下单的 应该可以退吧
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liduo202

发表于 2012-4-9 08:52:39 | 显示全部楼层

已经收到退款通知了 谢谢  用国外的邮箱发邮件就搞定了 看来163蛋痛
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暮木娃娃

发表于 2012-4-9 09:00:14 | 显示全部楼层

liduo202 发表于 2012-4-9 08:52 AM
已经收到退款通知了 谢谢  用国外的邮箱发邮件就搞定了 看来163蛋痛

唉,等到帐吧
RAKSmart
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