我不小心点了canel this Web Hosting

fd11111111

Dear Sir or Madam,
Thank you for contacting online support.

In order to successfully restore your hosting account we will need the following information. Note: We can only restore hosting accounts within 30 days of cancellation.  We will also need you to setup a new hosting account to move the data into.

It is very important that you purchase and set up a new service, so that your content has somewhere to be restored to.

1. We need to know the date / time we should restore the information from.
2. What to restore: The entire site, a specific directory, a database, a file, etc.
3. Where to restore the information to.
4. Please clearly state that you accept the Restore fee of $150.00 (USD) and provide us with the last 4 digits of the payment method on file that you wish for us to use for this charge.
5. Please clearly state that you accept the Terms of Service which you can review on our legal page.
6. Tell us if we have permission to OVERWRITE any existing data with recovered data? (If not, please tell us where to restore the information to.)
7. If you are going to need a database restored please specify the name of the previous database and the name of the new database where we will restore content to. Please provide permission to overwrite the content of that database.
8. Please clarify whether you would like the website statistics for your account restored.
9. Provide the domain name that is associated with the hosting account.

Please allow 7-10 business days to complete the restore.

Please let us know if we can help you in any other way.
Sincerely,
Alex J
Customer Care


刚刚用谷歌翻译了下，意思是要交150$，但是可以恢复数据
我能不能只恢复主机空间，数据不要

暮木娃娃

fd11111111 发表于 2012-3-15 12:02 PM
Dear Sir or Madam,
Thank you for contacting online support.

可以，说你只要恢复主机，不需要恢复数据的

lwbo1987

这封邮件就是告诉你如果需要恢复网站内容，需要150美元

联系客服说你不需要恢复数据，只需要恢复主机，主机误删除了

fd11111111

嗯，好的，非常感谢，我试试

fd11111111

       
Our support staff has responded to your request, details of which are described below:

Discussion Notes
Support Staff Response
Dear Zhao,

Thank you for your reply.

I understand you are inquiring about a hosting restore. If you do not need to recover any of the files, you can restart a new hosting plan and upload your files to the new hosting account. Go Daddy offers a variety of competitively priced hosting plans. To see a summary of the features these plans support please visit the link below:

Go Daddy Hosting

You may sign-up for hosting from this page as well, however, please make sure to login to your current account prior to purchasing a new service.

Please let us know if you have any further questions, comments, or concerns by replying to this email. Our service departments and telephone lines are open 24 hours a day, 365 days a year to accommodate your needs anytime.

You can also reach us by phone at the following numbers:
(480) 505-8877 Technical Support, Sales and Service
(480) 505-8855 Billing

Sincerely,
Denise P.
Online Support Team
Customer Inquiry
Hello:
I only want to restore my hositing of 150G,and I don't need to recover the database and files and website statistics,my domain name is noqop.com,much thanks!


似乎是不给恢复？

暮木娃娃

fd11111111 发表于 2012-3-15 09:05 PM
Our support staff has responded to your request, details of which are described below:

Discussion ...

如果你不需要恢复数据，可以重新买一个主机。
那你让他们给你退款呗

fd11111111

怎么申请退款呢
刚刚问的估计是恢复不了了。。

暮木娃娃

fd11111111 发表于 2012-3-16 05:06 PM
怎么申请退款呢
刚刚问的估计是恢复不了了。。

联系客服，说你要退款

fd11111111

我全部退款了，不过似乎域名也被删除了，能恢复不，好像域名是不能退款的，我域名还有1年多才到期。。

这个价格退的好少啊。。。
还有支付宝几天能退回来？

暮木娃娃

fd11111111 发表于 2012-3-23 05:01 PM
你说的是Products里的domains的launch吧
我现在products里边都是空的
domain也是空的

左边的history点击看看