求翻译！GD空间。

limengdi

Thank you for contacting Online Support.

I understand you are getting a problem with connecting to your database. When i go to your site i am unable to pull up the error you are getting could you supply a screen shot for further troubleshooting.

The term screen shot refers to "grabbing" a still image of the contents of your computer monitor that can be saved as a graphic file and printed, faxed, or emailed.

Screen shots are very helpful in explaining what you are seeing on your computer when working with customer support. It is often easier for you and for the support representative if you take a screen shot of what you are seeing and simply send it in.

Here is a quick step by step on how to do it:

How to Capture a Screen Shot in Windows:

In Windows, taking a screen shot is done by pressing the Print Screen key on your keyboard. On most standard keyboards, it is found to the right of the F12 key in the upper right hand portion of the keyboard. When this key is pressed, Windows takes a snapshot of the current contents of the screen and saves it to the Windows Clipboard.

If you want to take a screen shot of just the active window, make sure to click once on the window you are working with, then hold down the Alt key and press Print Screen. This will send the contents of the active window to the Clipboard.

You will then need to save the image to an image editor. You can use any software that you feel comfortable with. If you don't have an image editor, you can find Microsoft Paint installed on almost every computer that runs Windows. It is usually available from the Start menu by clicking START, Programs, Accessories, Paint.

Once you've opened your image editor, click on the Edit menu and choose Paste. The Screen Shot will be dropped into the image editor for you to save. Click on the File menu, and then choose Save to save it as a file in the graphics format of your choice. The best file type to use for saving screen shots is .jpg (if your software allows it).

Now that you have the file saved, you can attach it to an email to our support forum. Please do not place the image in the body of the email as we will be unable to see the embedded images.

How to Capture a Screen Shot in Mac OS X:

To take a screen shot on your Macintosh computer you may use the Command-Shift-3 function. When you press Command-Shift-3 your Macintosh will capture a screen shot and save it to the desktop of your computer.

Now that you have the file saved, you can attach it to an email to our support forum. Please do not place the image in the body of the email as we will be unable to see the embedded images.

Please let us know if we can assist you in any other way.

nisheng

他们知道你不能连接数据库，不过他们进入你的网站不能发现具体错误，叫你把你出现的错误截屏发给他们