FTP连接不上，怎么回事？

Erick-SS

就早上还能连上1次，上传速度也超慢。
下午就没连上一次。

怎么回事阿，问GODADDY客服有用吗？

暮木娃娃

Godaddy抽风了吧。使用袋里

Erick-SS

Dear Erick,

Thank you for contacting Online Support. I understand you need assistance with FTP access to your site.

To assist us in pinpointing the source of this issue we ask that you provide us with the results of a "trace route" when your site is not resolving as expected. A trace route shows that path that a connection takes from your computer to a website, or another computer.

Performing a Traceroute in Microsoft Windows

Performing a Traceroute in Mac OS X


Once this has completed, highlight the contents of the Terminal window. Click on the "Edit" menu and select "Copy". You can then paste this information into a text file, which you would then attach to your response.

We understand that this is quite a few steps; however this will allow us to further research the problem you are experiencing. We appreciate your assistance in tracking down the source of this problem.

Please let us know if we can assist you in any other way.


有人能帮忙看下客服说的是什么意思嘛??

暮木娃娃

Erick-SS 发表于 2012-2-22 10:00 PM
Dear Erick,

Thank you for contacting Online Support. I understand you need assistance with FTP acce ...

要你提供你的路由追踪记录

lwbo1987

godaddy让你跟踪路由结果，发给他们看看