求助翻译了！！！感谢

nisheng · 发表于 2012-2-14 12:42:48

应该是流量超过了，你这样回复看看：
Hello:
My hosting account has been suspended for reason of "900MB/sec network traffic flooded 1GB port on server",the domain name is 4006260820.com,and the IP address is: (添加你空间的IP地址),Please help me to check and reactivated it,much thanks.

x414840530 · 发表于 2012-2-14 15:08:47

nisheng 发表于 2012-2-14 12:42 PM
应该是流量超过了，你这样回复看看：
Hello:
My hosting account has been suspended for reason ...

来了Thank you for contacting us. This is an automated response confirming the receipt of your ticket. One of our agents will get back to you as soon as possible. For your records, the details of the ticket are listed below. When replying, please make sure that the ticket ID is kept in the subject line to ensure that your replies are tracked appropriately.

Ticket ID: GDZ-661-11983
Subject: Re: [Arvixe][user: HuanMing] Hosting Account huanming Suspended
Department: Support

You can check the status of or reply to this ticket online at: https://support.arvixe.com/index.php?/Tickets/Ticket/View/GDZ-661-11983

Kind regards,

Arvixe Web Hosting

===================
HELP US HELP YOU: If you are not satisfied with this response, please forward this e-mail to our quality assurance department at qa@arvixe.com.
===================

NOTE: Is this an urgent request? You may wish to contact us by calling 1-888-927-8493 or starting a live chat at http://www.arvixe.com . You can view a history of your tickets by logging in at http://support.arvixe.com
Support Center: https://support.arvixe.com/index.php?

还是需要等待对么？

nisheng · 发表于 2012-2-14 15:11:10

是的，这是系统自动发出的，他们已经收到你的ticket了，不久会尽快回复给你的。

x414840530 · 发表于 2012-2-15 08:27:55

nisheng 发表于 2012-2-14 03:11 PM
是的，这是系统自动发出的，他们已经收到你的ticket了，不久会尽快回复给你的。 ...

目前还没有回复我~呵呵

kingto · 发表于 2012-2-15 09:02:37

继续等待~~

nisheng · 发表于 2012-2-15 09:03:08

x414840530 发表于 2012-2-15 08:27 AM
目前还没有回复我~呵呵

不是吧，这么慢，那只能再等等看了

x414840530 · 发表于 2012-2-15 15:29:13

nisheng 发表于 2012-2-15 09:03 AM
不是吧，这么慢，那只能再等等看了

Robert Thompson updated #VKR-296-48413
--------------------------------------

Status: Auto-Escalated (was: Open)

live chat
---------

Ticket ID: VKR-296-48413
URL: https://support.arvixe.com/index.php?/Tickets/Ticket/View/VKR-296-48413
Full Name: Usman H
Email: usman@arvixe.com
Creator: Staff
Department: Support

Hello,

We value your business and are working very hard to respond to every ticket as quickly as possible. As we also provide on-demand live chat and phone support, it is possible that responses to tickets can be delayed due to a large number of incoming tickets. Due to the delay in response, we are auto-escalating this ticket so we can resolve the issue as quickly as possible. Rest assured that every ticket in our system will be responded to and if your issue is urgent, please attempt to get in contact with us through the phone or live chat so we can give the proper attention to your ticket.

Thank you very much for your patience -

Support Services

nisheng · 发表于 2012-2-15 15:35:42

系统自动发送的，说他们有大量的ticket要处理，你的ticket可能还需要一段时间，叫你耐心等待下，如果你的问题比较紧急可以live-chat或者打电话给他们。

PS:哎，他们回复ticket效率真低

x414840530 · 发表于 2012-2-15 15:42:30

nisheng 发表于 2012-2-15 03:35 PM
系统自动发送的，说他们有大量的ticket要处理，你的ticket可能还需要一段时间，叫你耐心等待下，如果你的问 ...

哈哈~

谢谢斑竹了~

x414840530 · 发表于 2012-2-15 15:43:02

nisheng 发表于 2012-2-15 03:35 PM
系统自动发送的，说他们有大量的ticket要处理，你的ticket可能还需要一段时间，叫你耐心等待下，如果你的问 ...

继续等待吧~可惜了我上面的网站啊 ~23个网站....