支付宝支付了4天，还没开通，求翻译

nisheng

Hello:
        I have successfully paid three orders through Alipay on January 31, 2012,and four days have past now,but the expired time of domain name still has not changed,and the host which I bought has not been opened.the orders information as follow:
Order:3959851**
Order:3959887**
Order:3959888**
Please help me to check it,much thanks.

doosa

1月31日用支付宝支付了3个订单，支付宝支付成功的，现在4天过去了，续费域名的时间也没有延长，买的主机也没有开通。该怎么联系他们，求帮忙写一下。谢谢。
订单号：3959851**   3959887**  3959888**
谢谢。

doosa

谢谢版主的翻译，

信已经发过去了，等结果中。

doosa

nisheng 发表于 2012-2-5 09:04 AM
Hello:
        I have successfully paid three orders through Alipay on January 31, 2012,and four day ...

信中午发了过去，晚上收到GD的回信，用GOOGLE翻译后内容看不懂，请版主帮忙翻译一下。谢谢。

Thank you for contacting Online Support.

I understand you have a question about transactions you have made using Alipay. It appears the orders in question have been denied by Alipay and the transactions will need to be made again. We appreciate your understanding regarding this issue.

Please let us know if we can assist you in any other way.

Sincerely,

Dean P.
Online Support Team

kingto

他们说之前的订单付款被支付宝拒绝了，现在正在重新进行，请您等待和理解。

doosa

今天支付宝收到退款，谢谢两位版主的帮忙，谢谢。

kingto

恭喜

nisheng

恩，解决就好。