退款被拒绝了

xiaolu

我是先买E方案 然后升级到D方案的 抽的受不了了 就申请退款
结果只退了-$22.64   升级补的钱不退的吗？全都没到30天 不是应该全额退款的吗？

连理由都没有   我该怎么办？
We recently received the following refund request:

Order ID Number: 392265211
Refund Amount: $23.03

Unfortunately, your request has been denied.

Please contact our customer support staff for additional information:

lwbo1987

你有购买其他产品吗，如域名？

xiaolu

lwbo1987 发表于 2012-1-31 09:20 AM
你有购买其他产品吗，如域名？

买E方案的时候 域名续费了

lwbo1987

xiaolu 发表于 2012-1-31 09:22 AM
买E方案的时候 域名续费了

域名续费是按什么价格算的，如果是优惠价格，可能要补回差价的，就是按原价

xiaolu

lwbo1987 发表于 2012-1-31 09:23 AM
域名续费是按什么价格算的，如果是优惠价格，可能要补回差价的，就是按原价 ...

优惠的，补差价也行啊~怎么和他们说呀？帮我翻译下呗  版主大大

暮木娃娃

主机5天内是全额退。30天内一般是全额退，也有可能不全额退的
你联系客服问下为什么拒绝你的退款申请啊

xiaolu

lwbo1987 发表于 2012-1-31 09:42 AM
这个都是这样的，你购买他们的产品然后续费优惠域名，现在主机退款了，域名优惠价格就要补回来的 ...

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他们回复了  说的什么呀？ 我该怎么回复他呢 ?  版版帮帮忙

xiaolu

无语死了~开始发的就是这封邮件 我回复他 为什么不能退.结果他要我回复pin  我回复pin后  他回复  已经 发送了退款的请求，查看下相关邮件  
根本没回答我 为什么不能退嘛

最后收到的邮件
We recently received the following refund request:

Order ID Number: 392265211
Refund Amount: $23.03

Unfortunately, your request has been denied.

Please contact our customer support staff for additional information:

lwbo1987

这个就是退款邮件啊，拒绝退款，可能是你发太多邮件，godaddy客服是拒绝你再次退款吧

lwbo1987

godaddy客服已经发送了退款的请求，查看下相关邮件