昨天收到说网站违反了GD协议不知道是什么？求救……

cjjchocolate

昨天收到说网站违反了GD协议不知道是什么？求救……
邮件内容

Our support staff has important information regarding your account, details of which are described below:

Discussion Notes
Support Staff Response
Dear Sir/Madam,


Regarding your hosting account 35on.cn:


The 35on.cn web site has been found to be compromised which is a violation of section 3 "Your Obligations" of Go Daddy's Web Site and Virtual Dedicated Server Service Agreement.

The relevant passage of this agreement has been provided below:



"You may not use Go Daddy's servers and Your web site as a source, intermediary, reply to address, or destination address for mail bombs, Internet packet flooding, packet corruption, denial of service, or other abusive activities. Server hacking or other perpetration of security breaches is prohibited and Go Daddy reserves the right to remove sites containing information about hacking or links to such information."
Go Daddy's "Web Site and Virtual Dedicated Server Service Agreement" is located at the following URL: https://www.godaddy.com/agreements/showdoc.aspx?pageid=HOSTING_SA

This situation has resulted in a potential security threat to Go Daddy's network and the security we provide to other customers.

It appears that this abusive action may have been the result of your server becoming compromised and ultimately exploited by a third party. Upon detection of this problem Go Daddy's Security Operations Center requested that Go Daddy's Advanced Hosting Team alert you of this action in the hope that you can resolve the issue.

*** IMPORTANT ***

Due to the serious nature of this malicious action, your site is scheduled to be suspended if you do not take immediate action. This suspension will take place on January 17th 2012 at 8:00pm and will occur if either a repeat occurrence of the abuse is, at any time, detected OR you fail to reply to this message.

****************

Go Daddy's security team has collected the following information to assist you in troubleshooting this issue:

You had recently uploaded site content to your Windows shared hosting and anti-virus detected and cleaned virus content found on the account. File affected was: D:\Hosting\7884995\html\wenbo91\????????????????????????????????.exe. Manual virus scan found 3 additional infected files.  Please scan local workstation for virus, trojan, and malware content prior to uploading to hosting plan.  Source IP: 61.177.117.58 Source Country: CN

This matter can be closed by simply responding to this notice with the following:

1. A statement that you have reviewed and agree to abide by the terms of the "Web Site and Virtual Dedicated Server Service Agreement," and

2. A statement that you have removed any malicious content residing on your web site, and

3. A statement that you agree to secure your web site in such a way as to ensure that there is not a re-occurrence of this issue in the future.

After we receive your reply with these statements we consider the matter resolved and continue to monitor the situation. (We reserve the right to suspend the site again if a repeat occurrence of this security violation is discovered.)

If you require clarification in regards to this notice, Go Daddy's Advanced Hosting Support team, can be reached via telephone at 480-505-8871 or via email at networkviolations@godaddy.com .



If you have questions about this matter, you may contact us by replying to this email or by calling 480-505-8871.

We appreciate your cooperation in this matter.

Hosting Support Team


--------------------------------------------------------------------------------


If you need further assistance with this matter, please reply to this email or contact customer service at 480-505-8871 and reference [Incident ID: 13879948].

Thanks,
Customer Service


帮忙解决。
html\wenbo91\????????????????????????????????.exe.     是我们asp  调试程序

暮木娃娃

你的网站中毒了，会影响GD服务器和其他人的网站安全。所以在1月17号晚上八点之前你要是没有解决这个问题，网站会被暂停

cjjchocolate

暮木娃娃 发表于 2012-1-14 09:06 AM
你的网站中毒了，会影响GD服务器和其他人的网站安全。所以在1月17号晚上八点之前你要是没有解决这个问题， ...

不过我看了啊，我网站一直是这个样子做的，没有发现什么病毒啊，他们发现的那个，是asp网站调试程序，现在已经没有了！
还需要操作什么呢？

lwbo1987

说你的网站违反了godaddy的相关协议，就是说你的网站因为存在一个exe文件，里面含有一些被感染的文件，要你删除，然后写个申明说明下
就是下面的3条：
1. A statement that you have reviewed and agree to abide by the terms of the "Web Site and Virtual Dedicated Server Service Agreement," and

2. A statement that you have removed any malicious content residing on your web site, and

3. A statement that you agree to secure your web site in such a way as to ensure that there is not a re-occurrence of this issue in the future.

cjjchocolate

lwbo1987 发表于 2012-1-14 09:10 AM
说你的网站违反了godaddy的相关协议，就是说你的网站因为存在一个exe文件，里面含有一些被感染的文件，要你 ...

我要怎么回复他们呢？？

lwbo1987

cjjchocolate 发表于 2012-1-14 09:12 AM
我要怎么回复他们呢？？

写一份邮件，申明你同意godaddy的服务条款，并且已经删除了相关的内容（exe文件），一份申明同意保护你的网站，在未来不会发现这样的问题

cjjchocolate

lwbo1987 发表于 2012-1-14 09:15 AM
写一份邮件，申明你同意godaddy的服务条款，并且已经删除了相关的内容（exe文件），一份申明同意保护你的 ...

具体怎么写 还望请教！

lwbo1987

cjjchocolate 发表于 2012-1-14 09:19 AM
具体怎么写 还望请教！

1. A statement that you have reviewed and agree to abide by the terms of the "Web Site and Virtual Dedicated Server Service Agreement," and

2. A statement that you have removed any malicious content residing on your web site, and

3. A statement that you agree to secure your web site in such a way as to ensure that there is not a re-occurrence of this issue in the future.
就是按这段英文写下啊，大概意思已经说了，你可以去翻译版块去问问，让他们给你翻译下