分享

写回答

发帖

[提问] 退款被拒怎么办?Unfortunately, your request has been denied.

GoDaddy GoDaddy 1780 人阅读 | 9 人回复

发表于 2009-12-26 21:44:57 | 显示全部楼层 |阅读模式

空间买了2天,今天要求退款,不过客服回复给我退款被拒绝.我回复问被拒的理由. 退款难道不是无理由的吗?

回答|共 9 个

add.c

发表于 2009-12-26 21:46:34 | 显示全部楼层

邮件发来看看

19000101

发表于 2009-12-26 21:47:42 | 显示全部楼层

我的空间已经取消掉了, 如果一直被拒绝退款,那我的空间会给我恢复么?

19000101

发表于 2009-12-26 21:48:42 | 显示全部楼层

Dear ,

We recently received the following refund request:Order ID Number: 211360836
Refund Amount: $37.79


Unfortunately, your request has been denied.

Please contact our customer support staff for additional information:

Email: support@godaddy.com
Phone: (480) 505-8877
Online FAQ: http://help.godaddy.com/?prog_id=GoDaddy&isc=gdbb657

Sincerely,
GoDaddy.com, Inc.

add.c

发表于 2009-12-26 21:50:29 | 显示全部楼层

回复 4# 的帖子

回复  why my refund request was denied ?

19000101

发表于 2009-12-27 15:16:16 | 显示全部楼层

最新回复给我:
Thank you for contacting Online Support.  The order in question was declined because we are only able to provide full refunds for orders that were paid using Alipay.  It appears that you purchased a domain on this order that was not canceled.  In order to complete this refund please provide us with an alternate payment method on file for your account other then Alipay so that we can charge the domain price on to be able to submit a full refund for this order.
Adding Payment Methods
You can add as many payment methods as you'd like to your account. If you have more than one payment method, you can designate one as an alternate payment method if your primary fails. See, Designating an Alternate Payment Method below.

---------------
这张订单我同时购买了一个空间和一个域名.我现在只取消了空间,域名没有取消
这个回复意思是不是说用支付宝只能退全款,如果我只退空间需要增加其他支付方式才可以?  否则我需要全部取消才能退款到支付宝账户里面?

add.c

发表于 2009-12-27 15:20:29 | 显示全部楼层

因为你账号里还有其他产品没有删除,所以不能直接用alipay申请全额退款

让你提交另外一个收款方式收钱

19000101

发表于 2009-12-27 15:28:50 | 显示全部楼层

感谢版主的回复 ..

我申请退款时没有要求退域名,只说要退空间.我现在不太明白的是, 用支付宝是不是只能退全款,还是说支付宝就不能够退款只能用其他方式退款?
我还没别的方式可以用,麻烦.paypal账户退款是不是要挂信用卡?

add.c

发表于 2009-12-27 15:34:16 | 显示全部楼层

回复 9# 的帖子

是的。 应该是支付宝的退款策略就是全额退款,和godaddy无关,你查查看godaddy退款是非常利索的

szeweb

发表于 2009-12-27 16:01:38 | 显示全部楼层

paypal账户退款 需要信用卡身份认证的
您需要登录后才可以回帖 登录 | 注册

本版积分规则