请问这个是什么意思呢？

lkor

Support Staff Response
Dear Sir/Maddam

Thank You for contacting online Support,

Unfortunately Go Daddy cannot completely remove a customer account from our system for legal reasons. However, you can use the instructions below to cancel all products or services for this account, remove all payment methods from this account, and turn off all opt-in email notifications. Company policy restricts Go Daddy Customer Support representatives from making changes to customer accounts or services on behalf of the customer. You will need to make this change from within your account.

To cancel all products and services, follow the directions below:

First, log into your customer account:

• Go to the Go Daddy Account Login Page
• Log in using your account username (which may be the same as your customer number) and password

If you have trouble logging in, our password reset form may help you. You can find this form through the following link:

Account Retrieval Page

Once you have logged in to your account, follow the steps below to cancel:

• Select 'Payments and Renewing Items' from the 'Renewals & Upgrades' menu.
• Check the box next to the item(s) you would like to cancel and click on the 'Cancel Item' button.
• Select 'Cancel Now' or 'Cancel at Expiration Date' in the menu that appears to the right.
• Click on 'Save Changes'.

*Canceling now will immediately remove the service from your account. If you choose to "Cancel at Expiration Date" the service will remain active until the date specified and will not be renewed.

Please use the below instructions to remove a payment method from our system. Note that there must be no products or services in our system which are currently linked to that payment method before you can remove it.

• Select 'Credit Card & Payment Info' from the 'My Account' menu
• Select the radio button next to the desired payment method in the list.
• Click the 'Deactivate Payment Method' button.
• If there are any products or services currently associated with this item you will then be forced to move them to another payment method before you can continue.
• After moving any products or services to another payment method, click the 'Save Changes' button.

You can choose not to receive email notices by updating your customer account settings. Follow the directions below:

• Select 'Account Settings' from the 'My Account' menu.
• Click on the "Email Preference Information" link.
• Go through the choices and select your preference for each.
• When you are done, click on the green "Save Changes" button.

You can also use the "UNSUBSCRIBE" link found at the bottom of all the notices that we send out.

Please let us know if there is anything else we can assit you with.

Regards,

Lou V
Online Support

lkor

http://bbs.idcspy.com/thread-36612-1-1.html  我已经按照这个帖子教的去退款，但是 GoDaddy好像回信给我说，我还没有取消什么！

请问我还有什么没有取消呢？ 我刚刚看过，好像已经取消了！

wrust.j

Support Staff Response
Dear Sir/Maddam

Thank You for contacting online Support,

Unfortunately Go Daddy cannot completely remove a customer account from our system for legal reasons. However, you can use the instructions below to cancel all
很不幸，Godaddy因为法律原因不能从我们的系统完全移除一个客户帐号。然而，你可以使用下面的说明来取消帐号里的所有产品和服务，移除这帐号所有付费方式
products or services for this account, remove all payment methods from this account, and turn off all opt-in email notifications. Company policy restricts Go Daddy
关闭所有可选Email邮件通知。公司政策限制了Godaddy客户支持代表更改客户帐号或服务。
Customer Support representatives from making changes to customer accounts or services on behalf of the customer. You will need to make this change from within your account.
你需要在你帐户做这些变更
To cancel all products and services, follow the directions below:
取消所有产品和服务，按照下面步骤
First, log into your customer account:
首先，登录你的客户帐号
• Go to the Go Daddy Account Login Page
前往Godaddy帐号登录页面
• Log in using your account username (which may be the same as your customer number) and password
用用户名和密码登录
If you have trouble logging in, our password reset form may help you. You can find this form through the following link:
如果你有登录困难，重置密码可以帮助你。你可以在下面链接找到他
Account Retrieval Page
帐户检索页
Once you have logged in to your account, follow the steps below to cancel:
一旦你登录你的帐号，按照下面步骤来取消
• Select 'Payments and Renewing Items' from the 'Renewals & Upgrades' menu.
选择Renewals & Upgrades菜单下的Payments and Renewing Items
• Check the box next to the item(s) you would like to cancel and click on the 'Cancel Item' button.

• Select 'Cancel Now' or 'Cancel at Expiration Date' in the menu that appears to the right.
选择右边菜单的Cancel Now或者Cancel at Expiration Date
• Click on 'Save Changes'.
点击Save Changes
*Canceling now will immediately remove the service from your account. If you choose to "Cancel at Expiration Date" the service will remain active until the date specified and will not be renewed.
删除现在将立即移除你帐户的服务。如果你选择Cancel at Expiration Date，那服务将仍然活动状态直到数据过期或者没有再续费
Please use the below instructions to remove a payment method from our system. Note that there must be no products or services in our system which are currently linked to that payment method before you can remove it.
请使用下面说明从我们的系统来移除付费方式。记住在我们的系统中，你移除前当前必须没有任何产品和服务与付费方式相连。
• Select 'Credit Card & Payment Info' from the 'My Account' menu
选择My Account菜单下的Credit Card & Payment Info
• Select the radio button next to the desired payment method in the list.
选择你所希望付费方式的单选按钮
• Click the 'Deactivate Payment Method' button.
点击Deactivate Payment Method按钮
• If there are any products or services currently associated with this item you will then be forced to move them to another payment method before you can continue.
如果有任何产品和服务与这个付费方式相连，在你继续前你将会被强制被要求改为另外种付费方式
• After moving any products or services to another payment method, click the 'Save Changes' button.
在改变任何产品或服务的付费方式为另一个付费方式后，点击Save Changes按钮
You can choose not to receive email notices by updating your customer account settings. Follow the directions below:
你可以选择不要接受邮件通知在更新你帐户设置的时候，按照下面方法：

• Select 'Account Settings' from the 'My Account' menu.
选择My Account下的Account Settings
• Click on the "Email Preference Information" link.
点击Email Preference Information链接
• Go through the choices and select your preference for each.
选择你的偏好（不太对。。。。）
• When you are done, click on the green "Save Changes" button.
当你完成选择后，点击绿色的Save Changes按钮
You can also use the "UNSUBSCRIBE" link found at the bottom of all the notices that we send out.

Please let us know if there is anything else we can assit you with.

Regards,

Lou V
Online Support


有的是google translate翻译不太通，总之就是让你把所有付费方式全关掉，退个钱真不容易，哀.......

[ 本帖最后由 wrust.j 于 2009-10-7 11:40 AM 编辑 ]

add.c

看看payment and renew items里还有产品没有？