分享

写回答

发帖

[提问] 帮忙翻译一下客服给我的信,谢谢!

GoDaddy GoDaddy 1512 人阅读 | 3 人回复

发表于 2011-12-19 19:48:35 | 显示全部楼层 |阅读模式

请高手帮忙看看这封信什么意思,谢谢!
Our support staff has responded to your request, details of which are described below:

Discussion Notes

Support Staff Response

Dear Sir or Madam,

Thank you for contacting online support.

In order to properly support this issue we will need to reveal account specific information. Before we can give out any information on the account, we will need to verify your customer number and validation PIN on the account. We appreciate your understanding in this matter.

Please let us know if we can help you in any other way.

Sincerely,

Mark S

Customer Care

Please use the instructions below to locate the 4-digit Support PIN for your account and include the PIN in your reply.

You may also modify this setting using these instructions:

* Select 'Account Settings' from the My Account menu.

* Click on the 'Account Security Information' link.

* Confirm your email address in the Confirm Email field.

* Enter in your password in the Current Password field.

* In the space marked Call-in PIN, enter a 4-digit number that you will supply to our Customer Service or Technical Support Representatives in order to verify your identity and customer account.

* When you are done, click on the green 'Save Changes' button.

Note: Modifying your PIN is optional. For verification purposes we will require that you provide the PIN in your reply.

回答|共 3 个

Moeee

发表于 2011-12-19 22:35:58 | 显示全部楼层

要求你提供PIN码,.客服才能帮您解决问题
回复 支持 反对

使用道具 举报

GD坑啊

发表于 2011-12-19 22:44:14 | 显示全部楼层

额,俺还是搬到google翻译里好了
回复 支持 反对

使用道具 举报

暮木娃娃

发表于 2011-12-20 09:09:08 | 显示全部楼层

回复 1# 的帖子

为了解决这个问题会用到一些账户信息,所以你要先证明这个账户是你的。需要你提供用户名和PIN码。
如果你不放心的话,可以先修改你的密码,然后将修改后的密码发给客服
回复 支持 反对

使用道具 举报

您需要登录后才可以回帖 登录 | 注册

本版积分规则