什么GD啊~

vivijoun

前几天想换台服务器，就换了下共享IP地址，昨天登录到新的服务器发现所有文件没了 ，只剩下根目录的文件夹 。发了几封邮件给他们却说服务器运行失误造成的，要我登录控制面板用那啥历史恢复操作那玩意儿，但用了无效，文件还是没还原 。过后，又登陆到以前那个服务器IP发现文件也没了。完了，完了，文件全没了~~~

5116411

你可以联系下GD客服  让他们帮你还原

add.c

处理是需要过程的  ，如果是服务器问题 他们会帮你搞定的

vivijoun

都几天了，搞什么啊，还要抓图。
Thank you for contacting online support.  It appears that the history feature on your linux account is working and I can provide the instructions on how to use it.  If you are still unable to use it we will need specific instructions on how we can duplicate the error or a screen shot of what you are seeing.

Hosting History is a feature in Linux hosting that allows you to restore files or directories to their previous state from up to 30 days ago using the File Manager.

Restore a File or Directory


   1. Log in to your Account Manager.

   2. In the My Products section, select Hosting.

   3. Next to the hosting account you want to manage, click Manage Account.

   4. In the Content section of the Hosting Control Center, click the File Manager icon. Then click the History button.

   5. Use the directory tree to navigate to where the file or folder resides that you want to restore.

   6. Below the toolbar, click the calendar icon to open the Quick Pick Calendar and select the date where you would like the file or folder restored. The directory list will refresh and display the version of your hosting account from the date selected.

   7. Click the check box next to the file or folder you want to restore and click Restore in the tool bar.

   8. In the Restore Files or Directories pop-in, select if you want the files to be copied to a new directory, or if you want to rename the files. When you're finished, click OK.


Your files will be restored with the attributes you selected.



The term screen shot refers to "grabbing" a still image of the contents of your computer monitor that can be saved as a graphic file and printed, faxed, or emailed.

Screen shots are very helpful in explaining what you are seeing on your computer when working with customer support. It is often easier for you and for the support representative if you take a screen shot of what you are seeing and simply send it in.

Here is a quick step by step on how to do it:

How to Capture a Screen Shot in Windows:

In Windows, taking a screen shot is done by pressing the Print Screen key on your keyboard. On most standard keyboards, it is found to the right of the F12 key in the upper right hand portion of the keyboard. When this key is pressed, Windows takes a snapshot of the current contents of the screen and saves it to the Windows Clipboard.

If you want to take a screen shot of just the active window, make sure to click once on the window you are working with, then hold down the Alt key and press Print Screen. This will send the contents of the active window to the Clipboard.

You will then need to save the image to an image editor. You can use any software that you feel comfortable with. If you don't have an image editor, you can find Microsoft Paint installed on almost every computer that runs Windows. It is usually available from the Start menu by clicking START, Programs, Accessories, Paint.

Once you've opened your image editor, click on the Edit menu and choose Paste. The Screen Shot will be dropped into the image editor for you to save. Click on the File menu, and then choose Save to save it as a file in the graphics format of your choice. The best file type to use for saving screen shots is .jpg (if your software allows it).

Now that you have the file saved, you can attach it to an email to our support forum. Please do not place the image in the body of the email as we will be unable to see the embedded images.

How to Capture a Screen Shot in Mac OS X:

To take a screen shot on your Macintosh computer you may use the Command-Shift-3 function. When you press Command-Shift-3 your Macintosh will capture a screen shot and save it to the desktop of your computer.

Now that you have the file saved, you can attach it to an email to our support forum. Please do not place the image in the body of the email as we will be unable to see the embedded images.

Please let us know if we can assist you in any other way.

Sincerely,

Jacob D.
Online Support Team

*******************
Need help fast? You can find answers and connect with other customers at Go Daddy Community - http://godaddy.com/community .
:Q:Q

[ 本帖最后由 vivijoun 于 2009-9-18 05:47 PM 编辑 ]

vivijoun

又给他们发了封邮件，有得等上一天。

vivijoun

对GD彻底的无语了，就把抓的一些图压缩成一个ZIP格式文件发给他们，可他们却说文件打不开，要我把它发在客户论坛上 ，不过刚才看来下那论坛，发现发帖的比回帖的还多 ，像这样子能行吗？