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[提问] 我申请退款了结果空间也没了!!

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wqzjwz

发表于 2011-12-18 13:56:15 | 显示全部楼层

控制连接已关闭。
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wqzjwz

发表于 2011-12-18 14:01:23 | 显示全部楼层

联系客服了。。现在担心数据要不回来 这不说更担心版主骗我甚至连退款都不可以!!
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微微百科

发表于 2011-12-18 14:19:38 | 显示全部楼层

没到期怎么会停了你的账户呢 !  
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自来也

发表于 2011-12-18 23:52:23 | 显示全部楼层

。。。。哈哈,节哀。
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wqzjwz

发表于 2011-12-18 23:59:44 | 显示全部楼层

Thank you for contacting Online Support. I understand that your concern is in regards to your hosting plan. I have reviewed your account, however the hosting plan has been canceled and the content has been deleted. We can restore it on your behalf if you like. In order to successfully restore your hosting account we will need the following information. Note: We can only restore hosting accounts within 30 days of cancellation. Please make sure that you have a hosting plan in your account to restore the content for you.

It is very important that you purchase and set up a new service, so that your content has somewhere to be restored to.

1. We need to know the date / time we should restore the information from.
2. What to restore: The entire site, a specific directory, a database, a file, etc.
3. Where to restore the information to.
4. Please clearly state that you accept the Restore fee of $150.00 (USD) and provide us with the last 4 digits of the payment method on file that you wish for us to use for this charge.
5. Please clearly state that you accept the Terms of Service which you can review on our legal page.
6. Tell us if we have permission to OVERWRITE any existing data with recovered data? (If not, please tell us where to restore the information to.)
7. If you are going to need a database restored please specify the name of the previous database and the name of the new database where we will restore content to. Please provide permission to overwrite the content of that database.
8. Please clarify whether you would like the website statistics for your account restored.
9. Provide the domain name that is associated with the hosting account.

Please allow 7-10 business days to complete the restore.

Please let us know if we can assist you in any other way.
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wqzjwz

发表于 2011-12-19 00:00:10 | 显示全部楼层

恢复费150美元 亲爱的版主能帮我交了吗
RAKSmart
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暮木娃娃

发表于 2011-12-19 09:13:00 | 显示全部楼层

申请退款前不是要删除了空间,然后联系客服退款的吗?你都不做备份的啊
RAKSmart
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lwbo1987

发表于 2011-12-19 09:26:50 | 显示全部楼层

回复 16# 的帖子

这个好像需要信用卡才能支付,你具体的问下客服看看吧
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test112

发表于 2011-12-19 09:49:06 | 显示全部楼层

晕,还有这样的事情发生
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