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[提问] 收到GODADDY的SPAM 邮件警告,在线等!

GoDaddy GoDaddy 2984 人阅读 | 14 人回复

发表于 2011-12-1 13:05:36 | 显示全部楼层 |阅读模式

最近用邮箱发了些广告邮件,收到GODADDY的SPAM邮件警告,邮件内容如下。

现在比较担心域名被封,不知道会有什么后果,有高手碰到过类似情况吗?

各位大虾该如何处理,在线等。。。,谢谢



Dear Sir/Madam,

Thank you for contacting Go Daddy's Spam and Abuse Department.

Go Daddy defines spam as a mailing sent to recipients, as an advertisement or otherwise, without first obtaining prior confirmed consent from the recipients before sending the mailing in question. Prior consent must be given to you directly from the recipients of your mailing for the specific domain name that you are advertising.

Go Daddy does not consider consent to be transferable. For example, simply purchasing, renting, or leasing an "opt-in" list from another company does not constitute proof of opt-in or prior consent. If you or another company are sending mailings advertising your domain name or website to individuals that have not requested this information from you directly, it is our opinion that you are spamming these individuals.

You can view Go Daddy's Anti-Spam policy by clicking on the "Anti-Spam Policy" link located on Go Daddy's "Legal Agreement" page. Click the following link to access Go Daddy's "Legal Agreements" page: https://www.godaddy.com/gdshop/agreements.asp.

----- Provide Proof Of Prior Consent -----

Go Daddy has a strict anti-spam policy, Go Daddy customers are required to be able to provide conclusive proof of prior consent for any individual they send advertisements to. This also applies to the actions of any party that generates traffic on your behalf. This includes, but is not limited to, 3rd party marketers, business partners, employees, mailing list providers and affiliates.

We have supplied an example address from a complaint in order to allow you to investigate the situation and show proof of prior consent to receive your mailings. Proof of prior consent can be provided by supplying the information outlined below.

1. Provide server logs showing when the complainant connected to your site and subscribed, opted-in, or consented to receive marketing information from your organization. This information must include the following:

* Time/Date of opt-in/subscription/consent.
* IP address of the web server the complainant used to connect to your site.
* Referral URL.

2. Provide a detailed explanation of how the example email address was obtained, provide a copy of any confirmation messages, complete with header information, that this individual sent to you when they consented to receive marketing information from your company.

3. In addition to the information outlined above, please forward all contact information you have for this individual along with any other relevant information that you feel supports your claim of prior consent.

-----

We will then investigate the validity of the information that you provide. The complainant located at the example email address may be contacted to verify and/or confirm any contact information or subscription details. If the information you provide checks out, we can probably consider this a situation where this person has forgotten they opted-in.

The address is: xxx@xx.com, a copy of the offending email message has been included at the end of this message to assist you in your investigation.

* PLEASE NOTE you must reply with the requested information within 48 hours, failure to do so may lead to actions such as the suspension or cancellation of your service.

回答|共 14 个

lwbo1987

发表于 2011-12-1 13:12:09 | 显示全部楼层

回复 1# 的帖子

godaddy的邮箱不能用来发垃圾邮件等的
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violet

发表于 2011-12-1 13:16:47 | 显示全部楼层

之前不知道,就发了些,楼上的有什么好的解决方法吗?
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lwbo1987

发表于 2011-12-1 13:24:37 | 显示全部楼层

回复 3# 的帖子

只能联系客服
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violet

发表于 2011-12-1 13:31:05 | 显示全部楼层

客服让我提供的那三样东西我都没法提供,不知道要怎么回复这封邮件了。。。怎么办?
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lwbo1987

发表于 2011-12-1 13:31:48 | 显示全部楼层

回复 5# 的帖子

没法提供就解决不了
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violet

发表于 2011-12-1 13:35:48 | 显示全部楼层

如果提供不了,我的域名和主机都不能用了吗?在没有封掉之前,域名可以转出到其它服务器商吗?
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lwbo1987

发表于 2011-12-1 13:39:25 | 显示全部楼层

回复 7# 的帖子

应该可以的,你联系客服问下就知道了
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mchotdog

发表于 2011-12-1 13:54:25 | 显示全部楼层

只要告诉他们你的邮件地址是从那里来的。还有订阅的链接地址,个人信息不就OK了?还有发信那个程序是你自己写的?好像头信息不全的情况下。好多信都被标记为垃圾信件

[ 本帖最后由 mchotdog 于 2011-12-1 01:55 PM 编辑 ]
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violet

发表于 2011-12-1 14:01:01 | 显示全部楼层

原帖由 mchotdog 于 2011-12-1 01:54 PM 发表
只要告诉他们你的邮件地址是从那里来的。还有订阅的链接地址,个人信息不就OK了?还有发信那个程序是你自己写的?好像头信息不全的情况下。好多信都被标记为垃圾信件 ...



是投诉那个邮箱的个人信息还是?

1. Provide server logs showing when the complainant connected to your site and subscribed, opted-in, or consented to receive marketing information from your organization. This information must include the following:

* Time/Date of opt-in/subscription/consent.
* IP address of the web server the complainant used to connect to your site.
* Referral URL.

2. Provide a detailed explanation of how the example email address was obtained, provide a copy of any confirmation messages, complete with header information, that this individual sent to you when they consented to receive marketing information from your company.

这两点说要提供的具体是些什么?我看的半懂不懂的。。。不是很明白。。。
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