Godaddy Economy Hosting邮箱设置问题，求解！

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TO ADD.C 有无收到我的短消息？
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可以点帖子后面的报告

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大家好，北京时间今天凌晨3点半跟客服联系了，打客服电话(001-4805058877) 转人工座席将近15分钟一直是让我听歌，发邮件求助，他们几乎都未细看就直接回复一个操作指南，后我又截图并标注非常清楚，还是未得到明确回复，不清楚是我们的英文水平有限还是思维模式不同，以下是往来邮件:

Dear Sir/Madam,

I apologize for any confusion.  The free email creidt that comes with hosting is 100 email address with total storage for the plan at 100mb when you use this credit and go into the email control center you will see the option to add 100 email address.

Please let us know if we can assist you in any other way.

Best Regards,
Ben P.
Online Supports
Customer Inquiry
Hello Sir/Madam,

Thanks for your reply.

1. We have done according to the precedures you suggestted from your mail, but still could not work.
2. When we clicked the free products, we got only one credit mail account, see attachment 1


3. When we click Use Credit, only see 1GB TOTAL/1 BOX, HOW TO SET 100 MAIL ACCOUNTS？(see attachment 2)


4. When we click MANAGE ACCOUNT，only 1 AVAILABLE, HOW TO ADD 100 E-MAIL ACCOUNTS? (see attachment 3)


We are waiting for your early reply.

Thanks&Regards

*****

******************* Company

H/P: +86 13*********


******************************************************************************************************************************
From： support@supportwebsite.com
Sent： 2009-06-30 22:17:36
To： ******@sohu.com
CC：
Subject： Update [Incident ID: 6899***] - mail setup problem from **************.COM (Customer Number: 28******), urgent !!!

Our support staff has responded to your request, details of which are described below:

Discussion Notes
Support Staff Response
Dear Sir or Madam,

Thank yоu for cоntaсtіng online supроrt. The 100 account can be subdivided as needed.

To Set Up an Email Address


Log in to your Account Manager.
In the My Products section, click Email.
To use a free email credit when the Email option does not display in your My Products section, click Free Products, click Email Account List, click Use Credit, select the domain you want to use from the list, and then click Continue. The account displays as a new account in the Email Account list.
Click Manage Account for the email account you want to manage.
If an option to add addresses or view all email plans displays, click View All.
Click Add for the plan to which you want to add an email address. The Add Email page displays.
In the Add Email section, select whether you are using a domain registered or hosted with us or a domain registered or hosted elsewhere, and then in the Email Address field, enter the first part of the email address that you want to create and specify the domain.
In the Password and Confirm Password fields, enter your password.
In the Incoming Box Size area, specify the amount of storage space within your account to allot to this email address.
(Optional) In the Related Products area, do any of the following:



Calendar

Select to set up the email address for your Calendar account.

Online File Folder

Select to set up the email address for your Online File Folder account. Specify the account you want to use and enter your user name and password. For more information, see Setting Up Online File Folder.

(Optional) In the Forward Carbon Copy area, enter the email address to which you want message copies sent. Separate multiple addresses with a comma.
(Optional) In the Incoming Mail Settings area, select any of the following:



Make Catchall Account

Automatically forwards email messages sent to an unknown address at your domain to this account.

Enable spam filtering for this account

Enables our state-of-the-art spam filter.

(Optional) In the SMTP Relaying area, select the maximum number of relays you want to send per day.
(Optional) In the Set Auto-Responder area, set an automatic response to send to email addresses from which you received email messages by completing the following:



Set Auto-Responder

Enables the automatic response feature.

Auto-Responder message

Enter the message you want to automatically send to email addresses from which you received email messages.

From Name

The name you want to display as the sender of the email message.

Message Subject

The subject you want to use in the email message.

Start Time

The date and time on which you want to start sending automatic email responses.

End Time

The date and time on which you want to stop sending automatic email responses.

Click OK.


For information about setting up your email account to work with a specific email client, see one of the following tutorials:
Setting Up Your Email in Microsoft Outlook 2007
Setting Up Microsoft Entourage to Access your Email Account


Pleaѕe let uѕ know іf wе can help yоu іn any other way.
Sincerely,
Brian P.
Online Support


Customer Inquiry
Hello,

We registered a new account on June/18/2009, account number is 28******.

The package we use economy plan (one year), operations system under windows. We have checked that it should include 100 E mail accounts, but finally we could not find this service, and only got one free personal E-mail (1G), and free E-mail (100M) with hosting, which has one credit only, and need to pay for extra charge.

Enclosed picture for your reference.

Please help to check and clarify the problem, your prompt reply is much appreciate.

Thank you!

***** Company

这究竟是怎么回事呢？还有朋友遇到过类似问题吗？我要急用邮箱啊！！！

add.c

汗
把账号密码报告给我帮你看看

不懂就问

QQ上有发给你啊，一直没见你回复
短消息好像说我金币不够，总是发送失败

add.c

哦 我登陆下QQ

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谢谢版主ADD.C的大力帮助，以上问题已解决，不是Godaddy服务问题，是我个人设置问题，早先我将域名绑定到Godaddy赠送的免费空间上了，导致邮件也只能享受一个免费的Personal Mail,也就是上面提到的1GB/1BOX，现在将域名和空间绑定取消了，又重新绑定到付费空间上了，现在邮件可以正常设置为100 EMAIL ACCOUNTS了，感激不尽，希望对遇到同样问题的朋友有所帮助！

add.c

wooec

意思就是说如果要用收费空间的100邮箱，就必须将免费空间关掉是吧