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[提问] 请给翻译一下!谢谢了

GoDaddy GoDaddy 1413 人阅读 | 7 人回复

发表于 2011-11-19 20:12:04 | 显示全部楼层 |阅读模式

Thank you for contacting Online Support.

I understand you are experiencing an issue with the registration of the domain to the account with the hosting. When using Alipay it can take up to 24 hours for the funds to be verified. During this time frame the item(s) will remain in your shopping cart, do not modify your shopping cart during this time frame as this may result in the order being rejected.

To clarify, when you initially make your payment Alipay:

1. Collects the funds from you.
2. Verifies these funds.
3. Then submits them to us.

If the amounts fail to match or the contents of the cart have been modified, the order will be denied.

At this point in time Alipay has in fact collected the funds and will show that we have been paid, however we may have denied the order. If so, Alipay will then credit the funds back to you. This could appear as though we were paid when we have actually denied the transaction and did not collect the funds.

Since the purchase occurred more than 24 hours ago, you should contact Alipay to see if they have denied this transaction and if so they will be processing a refund.

Please let us know if we can assist you in any other way.

回答|共 7 个

1302121

发表于 2011-11-19 21:22:41 | 显示全部楼层

版主说了,没有人回答的时候,要人工置顶!!!!!!!!!
RAKSmart
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1302121

发表于 2011-11-19 21:28:19 | 显示全部楼层

版主不给力啊!!!!不在线啊!!!!!!!
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Moeee

发表于 2011-11-19 21:29:42 | 显示全部楼层

找GOOGLE啊
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popura

发表于 2011-11-19 21:51:33 | 显示全部楼层

简单的给你翻译一下大意吧。
客服是说用支付宝最多需要24小时的确认流程之后才会到帐,你付款之后购物车里面的东西有可能不会消失,但是在24小时内让你不要清空购物车,因为支付宝向他们付款时,他们会对照你的购物车,如果数目和支付宝的付款不一致他们就会拒收。如果你付款之后,自己清空了购物车,他们到时候就会拒绝你的付款,钱会退到支付宝里,你到时再通过支付宝收取退款。因为你的付款已经超过24小时了,所以让你跟支付宝确认一下你当时的支付是不是被拒收了,如果是,支付宝应该会给你退款的。
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1302121

发表于 2011-11-19 21:55:07 | 显示全部楼层

靠,我昨天发信他们说让我24小时在联系他们,今天怎么就变样了呢!
RAKSmart
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1302121

发表于 2011-11-19 22:00:33 | 显示全部楼层

现在怎么办啊,昨天买的主机和域名,到现在我的帐号里都没有!!!!!!!!!!!!
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lwbo1987

发表于 2011-11-21 10:21:09 | 显示全部楼层

回复 1# 的帖子

联系客服,如果支付失败的话,godaddy一般会退款给你的
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