【求助】域名转移碰到的问题

z529814

GD回复了我的邮件，回邮件如下，大概意思明白，就是几个关键步骤没看懂，请高人指点。
Our support staff has responded to your request, details of which are described below:

Discussion Notes
Support Staff Response
Dear Zhu,

Thank you for contacting Online Support.

I understand you would like to transfer your domains. Try to re-initiate the transfer in your control panel. In order for a domain to be transferred, the administrative contact for the domain must verify his or her intent to do so. This is done through email. When you applied to transfer ****.COM to Go Daddy, the administrative contact email address on file with the current registrar was apparently not found. If you have already updated your domain's WHOIS email address with your current registrar, then please follow the directions below to restart the transfer process:

First, login to your customer account:

• Go to the Go Daddy Account Login Page
• Log in using your account username (which may be the same as your customer number) and password

If you have trouble logging in, our password reset form may help you. You can find this form through the following link:

Account Retrieval Page

Once logged in, follow these steps:

• Select 'Domain Manager' from the 'My Products' menu.
• Select 'Pending Transfers' from the 'Domains' tab.
• Check the box next to the domains that you would like to reinitiate这一步没看懂。。
• Click on the ‘Reinitiate’ button at the top of the screen这个按钮没有找到在哪里。。

The new email address will then be pulled from the current WHOIS information.

If the email address on file with the current registrar is no longer valid, and you have not yet updated this information, it will have to be updated through your current registrar before the transfer can proceed. Once your changes reflect in the WHOIS database you can follow the directions above to restart the process. You can verify WHOIS data for most domains through the link below:

Verisign Registry WHOIS

Propagation Note:

Changes to the settings of a domain take up to 48 hours to become effective because of the number of networks involved, and because these networks are controlled by several different agencies. This delay applies to all domains with any Registrar, not just Go Daddy. Please allow for this delay when planning web sites or configuring a domain to work with your services.


Please let us know if you have any further questions, comments, or concerns by replying to this email. Our service departments and telephone lines are open 24 hours a day, 365 days a year to accommodate your needs anytime.

You can also reach us by phone at the following numbers:
(480) 505-8877 Technical Support, Sales and Service
(480) 505-8855 Billing

Sincerely,
Denise P.
Online Support Team

lwbo1987

说一开始godaddy没有找到你的域名的whois邮箱，如果你更新过了域名的whois邮箱地址，可以重新申请转入，你的那2句话的大概意思是说：
•选您想重新设置的域名
•点击“Reinitiate '按钮在屏幕顶端

z529814

意思大概看懂了，只是没找到相应的按钮，我又回信去问，后来GD客服给回信要我给域名转移客服部（concierge@secureserver.net ）联系，我又给他们发邮件，他们在了解了我的情况后，重新给我发的域名ADMIN邮箱发了邮件，这样我的问题 顺利解决了，谢谢斑竹，
在此上传邮件内容，希望对有需要的朋友有用。

Dear Customer,

Thank you for contacting the Transfer Concierge. The transfers are proceeding. Unfortunately, the domain transfer request for ***.ORG cannot yet be completed. According to ICANN regulations, a domain name cannot be transferred within 60 days of registration, renewal, prior transfer, or a change of registrant. This lock applies to all domains and all Registrars. It has to do with the way domains are registered and is unavoidable. The transfer request will automatically continue after this time frame has passed if still within the 30 day transfer period prior to expiration. We apologize for any inconvenience.

As for ***.COM, we have sent an email to the Administrative Contact identified on the domain registration (you): ****@gmail.com. You will need to follow the instructions in this email to confirm the transfer.

If the email address is correct, you can resend the email with the following directions:

• Select 'Domain Manager' from the 'My Products' menu.
• Select 'Pending Transfers' from the 'Domains' tab.
• Check the box next to the domain you wish to have the email resent.
• Click on the 'Get Transfer ID's' button in the menu above.
• Click the 'Resend Transfer ID's to Admin Email' to resend the email to the same address.

If you would like us to re-initiate or re-send, please reply with your request and the Account PIN. The PIN can be found under "Account Settings" and "Account Security Information".

Please let us know if we can help you in any other way.

Sincerely,
Thomas D.
Transfer Concierge
24/7/365 Support @ 480-505-8877


下面是我的去信。。

Customer Inquiry
dear Transfer Department:

my domain of www.52zzk.com and www.52bt.org need transfer to godaddy.com,but
there are some problem ,so i need your help,in my account when I "Resend
Email " it shows :"The transfer(s) cannot be updated because they are not in
an appropriate status."why my domain show that the admin email
:nocontactsfound@secureserver.net,

why ?please ,i need your help .

[ 本帖最后由 z529814 于 2011-10-28 09:54 AM 编辑 ]

lwbo1987

感谢反馈

z529814

总结一下经验，与GD打交道，他们的服务非常好，但对站长的英语水平要求较高。幸好我的英文还马马虎虎，基本意思能说清楚，虽然词组构造可能有错误，单词有拼错的地方，不过他们应该能理解的，哈哈。。今天刚刚顺利完成域名的转移，开心啊。。


有需要的朋友，如果碰到问题，本人愿意提供帮助。。欢迎回帖。

z529814

在此感谢lwbo1987版主的支持与帮助，让我又学到了宝贵的知识。支持美国主机侦探！