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[提问] 请教个问题

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windforce

发表于 2009-3-3 16:52:18 | 显示全部楼层

这个问题目前能否解决?

add.c

发表于 2009-3-3 16:53:18 | 显示全部楼层

只能通过server.mappath等类似读取路径的函数修改
RAKSmart

windforce

发表于 2009-3-4 08:44:15 | 显示全部楼层

好郁闷,这就是官方的回复吗?
Thank you for contacting Online Support.  We would like to be of assistance. However, the nature of your inquiry is unclear and additional information is necessary in order to properly investigate and address your inquiry.  The test URL's that you provided do resolve correctly.

Please reply to this email with a detailed description of what is happening. Be sure to include the full text of any error messages you may be encountering as well as any account information that you have, including a screen shot of the error.

The term screen shot refers to "grabbing" a still image of the contents of your computer monitor that can be saved as a graphic file and printed, faxed, or emailed.

Screen shots are very helpful in explaining what you are seeing on your computer when working with customer support.  It is often easier for you and for the support representative if you take a screen shot of what you are seeing and simply send it in.

Here is a quick step by step on how to do it:

In Windows, taking a screen shot is done by pressing the Print Screen key on your keyboard.  On most standard keyboards, it is found to the right of the F12 key in the upper right hand portion of the keyboard.  When this key is pressed, Windows takes a snapshot of the current contents of the screen and saves it to the Windows Clipboard.

If you want to take a screen shot of just the active window, make sure to click once on the window you are working with, then hold down the Alt key and press Print Screen.  This will send the contents of the active window to the Clipboard.

You will then need to save the image to an image editor.  You can use any software that you feel comfortable with.  If you don't have an image editor, you can find Microsoft Paint installed on almost every computer that runs Windows.  It is usually available from the Start menu by clicking START, Programs, Accessories, Paint.

Once you've opened your image editor, click on the Edit menu and choose Paste.  The Screen Shot will be dropped into the image editor for you to save.  Click on the File menu, and then choose Save to save it as a file in the graphics format of your choice.  The best file type to use for saving screen shots is .jpg (if your software allows it).

Now that you have the file saved, you can attach it to an email to our support forum. Please do not place the image in the body of the email as we will be unable to see the embedded images.

How to Capture a Screen Shot in Mac OS X.

To take a screen shot on your Macintosh computer you may use the Command-Shift-3 function. When you press Command-Shift-3 your Macintosh will capture a screen shot and save it to the desktop of your computer.

Now that you have the file saved, you can attach it to an email to our support forum. Please do not place the image in the body of the email as we will be unable to see the embedded images.

Please let us know if we can assist you in any other way.

Sincerely,

Mike D.
Online Support Technician

add.c

发表于 2009-3-4 10:12:01 | 显示全部楼层

回复 33# 的帖子

说你没有把事情说清楚,让你把情况说清楚点,让你截图过去,后面是告诉你如何截图的

windforce

发表于 2009-3-5 10:45:07 | 显示全部楼层

再次截图发过去官方又给回复了
Thank you for your response,

Unfortunately I am unable to replicate this issue. When I visit your domain name I am able to successfully view your website. I have tested this with both Firefox and Internet Explorer. If you have any specific directions, errors, or screen-shots for us to replicate the error that you are seeing; we will be able to trouble shoot why it is occurring for you.

The term screen shot refers to "grabbing" a still image of the contents of your computer monitor that can be saved as a graphic file and printed, faxed, or emailed.

Screen shots are very helpful in explaining what you are seeing on your computer when working with customer support. It is often easier for you and for the support representative if you take a screen shot of what you are seeing and simply send it in.

Here is a quick step by step on how to do it:

How to Capture a Screen Shot in Windows:

In Windows, taking a screen shot is done by pressing the Print Screen key on your keyboard. On most standard keyboards, it is found to the right of the F12 key in the upper right hand portion of the keyboard. When this key is pressed, Windows takes a snapshot of the current contents of the screen and saves it to the Windows Clipboard.

If you want to take a screen shot of just the active window, make sure to click once on the window you are working with, then hold down the Alt key and press Print Screen. This will send the contents of the active window to the Clipboard.

You will then need to save the image to an image editor. You can use any software that you feel comfortable with. If you don't have an image editor, you can find Microsoft Paint installed on almost every computer that runs Windows. It is usually available from the Start menu by clicking START, Programs, Accessories, Paint.

Once you've opened your image editor, click on the Edit menu and choose Paste. The Screen Shot will be dropped into the image editor for you to save. Click on the File menu, and then choose Save to save it as a file in the graphics format of your choice. The best file type to use for saving screen shots is .jpg (if your software allows it).

Now that you have the file saved, you can attach it to an email to our support forum. Please do not place the image in the body of the email as we will be unable to see the embedded images.

How to Capture a Screen Shot in Mac OS X:

To take a screen shot on your Macintosh computer you may use the Command-Shift-3 function. When you press Command-Shift-3 your Macintosh will capture a screen shot and save it to the desktop of your computer.

Now that you have the file saved, you can attach it to an email to our support forum. Please do not place the image in the body of the email as we will be unable to see the embedded images.

Please let us know if we can help you in any other way.

Sincerely,
Matthew P.
Online Support Team

windforce

发表于 2009-3-5 10:47:28 | 显示全部楼层

郁闷的很,我发先那个多出来的虚拟目录没有办法解决,而且好象不能写配置文件,因为在网站的后台里面通过系统设置确定了以后系统要自动从写配置文件,但是一确定就出现500错误,好象那个文件没有写权限一样,但是我以及设置了上级目录的读写权限了。单个文件好象没有办法设置读写权限。   而且网站只有后台的部分页面修改了没有办法确定。确定以后就出现500错误。

[ 本帖最后由 windforce 于 2009-3-5 10:48 AM 编辑 ]

add.c

发表于 2009-3-5 11:17:05 | 显示全部楼层

回复 36# 的帖子

单个文件不用设置写权限
这个问题比较复杂,我也搞不明白
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