16号支付宝付款成功今天SSL还没到账

色狼不色

16号支付宝扣款成功了，到今天还没有见到Order，也没有退款什么的。
给客服去邮件也说不清楚。
第一封写过去

I have got a SSL at 2011.09.16 21:05:39 GODADDY.COM 480-505-8855 Customer#: 380***** Order#: 359298859 - GODADDY.COM 480-505-8855 Customer#: 380***** Order#: 359298859, the alipay trader number is 2011091650284162 and the order number is 2304357306
My Customer Number: 380*****.

他们回

Dear Nancy,

Thank you for contacting Online Support.

I am unable to determine how to assist you in this matter given the information you have provided. Please reply to this email with a detailed description, in plain English text, of what is happening. Be sure to include the full text of any error messages you may be encountering. Also include your name, customer number, a domain name from the account or the email address that would be on file for your customer account.

Be aware that it may be necessary to release account specific information in our response. For security reasons, we cannot release customer specific account information without first verifying the account. If you have not done so already, include the four-digit Call-in PIN with your reply. Once you have provided this information and verification, we can assist you further.

Please let us know if you have any further questions, comments, or concerns by replying to this email. Our service departments and telephone lines are open 24 hours a day, 365 days a year to accommodate your needs anytime.

You can also reach us by phone at the following numbers:
(480) 505-8877 Technical Support, Sales and Service
(480) 505-8855 Billing
接着我去第二封
Name : ***
Phone : 91******
Domain Name :
ShopperID : 380*****
Shopper Validated : Yes
Browser : Safari Version : 5.0
Other : SSL
Issue : I heven't got my SSL, pls cheak it.
GODADDY.COM 480-505-8855 Customer#: 380***** Order#: 359298859 - GODADDY.COM 480-505-8855 Customer#: 380***** Order#: 359298859
Paid 2011.09.16.

他们回

Dear Nancy,

Thank you for contacting Online Support.  

Products purchased with Alipay may not be available for up to 24 hours while Alipay confirms that the funds have been received. A receipt does not display in the account until the products are available in the account.  Please keep all items in the shopping cart.  Alipay will need to verify the amount in the shopping cart and making changes at this time will cause the order to fail.  Sorry for any inconvenience.

Please let us know if we can assist you in any other way.

Sincerely,
我再去第三封
Name : ***
Phone : 86-1337***
Domain Name :
ShopperID : 380*****
Shopper Validated : Yes
Browser : Safari Version : 5.0
Other : SSL Certificates
Issue : GODADDY.COM 480-505-8855 Customer#: 380***** Order#: 359298859 - GODADDY.COM 480-505-8855 Customer#: 380***** Order#: 359298859
I have paid it at 16 Sept. But I haven't got it, pls. check it.
他们回

Dear Nancy,
We are not seeing an ssl as being recently purchased. Can you respond with an order number to reference. Thank you for contacting support.

Regards,
我再去第四封

My Customer number is 380*****.
My Account is ***
My Call-in Pin is ****.
My Order#: 359298859, and paid at 21:05:54 in 16 Sept.
SSL $ 12.99
Netgiro Payments AB p***@netgiro.com
他们回

Dear Sir or Madam,

Thank you for contacting Online Support.

Products purchased with Alipay may not be available for up to 24-48 hours while Alipay confirms that the funds have been received.

Please let us know if we can help you in any other way.
然后我又去了几封，接下来没回音了。
请问现在该怎么办，支付宝成功都8天多了。

[ 本帖最后由 色狼不色 于 2011-9-24 01:31 PM 编辑 ]

lwbo1987

SSL没到账，申请退款重新购买吧

色狼不色

关键是好像申请退款都申请不了。

lwbo1987

说清楚情况，godaddy可以退款的

色狼不色

我在payment & renews items里面没发现我这个产品啊！！！怎么会有这种情况呢？那边没产品，这边支付宝又支付成功了。

lwbo1987

可能是延迟，等等看看是否会有主机产品，如果还没有，联系客服退款

色狼不色

一个月过去了，支付宝这边支付成功，godaddy那边说没收到款。
没再去问了，这个钱，估计到了天堂了吧。

seoyeying

我觉得还行

lwbo1987

好好联系客服说明情况，一般是可以退款的

色狼不色

客服表示不是很明白我的意思，请问我该如何向他们说明？
截图过去告诉他钱早已经付了？