救命啊：godaddy买米不小心扣了118us可以退回来么？

rain_xq

我本来只想买一个info米的，麻烦好像人帮忙，我QQ 16407785 我买域名的时候不小心被扣了118美元，怎么办？可以退回来么？麻烦好像人留下QQ或者加我 紧急啊，救命啊 INFO Domain Name Registration - 1 Year $ 10.69 $ .99 $ .20 1 $ .00 $ 1.19, the trouble to help me cancel smartSpace, Domain Buy Service, Certified Domain Name Appraisal - Free with BuyDomain   Domain: QQ2010.INFO   Show Domains   Hide Domains QQ2010.INFO   * To manage your domain names please go to your "Manage Domains" page.    6577-1 SmartSpace - 1 Year $ 56.88 $ 56.88 $ .00 1 $ .00 $ 56.88   Length: 1 Period (s) Domain: QQ2010.INFO           850-1 Domain Buy Service $ 59.99 $ 59.99 $ .00 1 $ .00 $ 59.99   Length: 1 Period (s) Domain: qq2010.com           631-1 Certified Domain Name Appraisal - Free with BuyDomain $ 14.99 $ .00 $ .00 1 $ .00 $ .00   Domain: qq2010.com ---------------------------------------------------------------------

rain_xq

后台取消了smart space之后写信给gd
现在的回信是：

Dear Sir or Madam,
Thank yоu for cоntaсtіng online supроrt.  For security reasons we are unable to cancel items in your account. You will need to cancel the Smart Space within the account and then we will be able to request the refund for you.  We would be happy to request a refund for your order. However, we will need you to first cancel the item(s) in question within 10 days of the purchase  date. Once canceled, please reply to this email and we will submit your refund request.


我按它要求取消了smart space ，然后也回复了这封信

然后它说

To cancel the Domain Buy Service we will need you to compose an email stating you accidentally purchased this service and send it to domainbuy@godaddy.com.

然后写信给domainbuy@godaddy.com.说要取消
之后收到：
Thank You for contacting the Domain Buy Service. We have cancelled the Domain Buy for QQ2010.COM and issued a refund. If you have not already, contact support@godaddy.com for a refund for the other item you have requested to be refunded.

paypal也发来：


GoDaddy.com, Inc.(billing@godaddy.com)已发出您原付款＄ 59.99 USD的退款。
欲知详细信息，请查看下面的“退款详细信息”。

但是paypal还没有收到钱？是不是要的呢个？


之后又收到 support@supportwebsite.com

内容是：In order to properly support this issue we will need to reveal account specific information.  Before we can give out any information on the account, we will need to verify the last 4 digits of a credit card, PayPal Billing Agreement/Account Number, or Support PIN on the account.  Payment information on the account can be found under ‘Credit Card & Payment Info’ from the ‘My Account’ dropdown. We appreciate your understanding in this matter.

然后按内容回复了

rain_xq

现在是什么情况啊？

这个是cannel smart space之后就看不到smart space的截图

这个是现在的截图。。。。好像smart space没反应。。。。而且domain buy sercive的退款不知道能不能收到，因为不知道是不是回复support@supportwebsite.com 给他pin就可以？
他是发来这个：
Dear rainxq,

In order to properly support this issue we will need to reveal account specific information.  Before we can give out any information on the account, we will need to verify the last 4 digits of a credit card, PayPal Billing Agreement/Account Number, or Support PIN on the account.  Payment information on the account can be found under ‘Credit Card & Payment Info’ from the ‘My Account’ dropdown. We appreciate your understanding in this matter.

Please let us know if we can assist you in any other way.
Regards,

Quinn C.
Online Support Representative
我应该回复这封信还是再去发信给support@godaddy.com

add.c

如果你只是要个info域名，就把下面两项选中删掉。然后发邮件说要退款
上面的邮件说让你回复信用卡的后四位，paypal订单号，pin码

rain_xq

Upon reviewing your customer account, I am seeing that the Domain Buy Service has been refunded to you. It appears that we approved the refund of in on 1/20/2009. Please allow 5-7 business days to see the funds applied to the associated payment method. If we are not able to process a refund for this service you will be contacted. Thank you for your patience and understanding in this matter.

I have requested that a refund be applied to your account as per your request for SmartSpace. As some of our services are non-refundable, the request must be reviewed and approved by our billing department. Please allow 48 hours for my request to be processed and for the credit to appear in the order history of your account, if approved.

Please let us know if we can help you in any other way.


这样是不是就没问题了？

boro

lz的帖子为什么是竖着的？

add.c

说已经退款给你了，让你等5~7天。
楼主查看下自己的产品里是否还有什么不需要的没有。