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[其他] 给gd发信的结果,谁给我翻译下

GoDaddy GoDaddy 4066 人阅读 | 10 人回复

发表于 2011-9-4 19:44:12 | 显示全部楼层 |阅读模式

空间出现503错误 ,给gd发信,给我这么回复的,什么意思啊

Thank you for contacting Online Support. It appears you are having an issue with pulling up your websites. At this time, we are unable to duplicate the error you are experiencing. In order to properly look into this issue, we will need you to respond to this email with the results of a trace route. A trace route shows that path that a connection takes from your computer to a website, or other server.

If you are using the Windows operating system, follow these steps to get the trace route results:

• From your Start Menu, go to "Programs", then to "Accessories".
• Here you will find either "MS-DOS Prompt" or "Command Prompt".
• Click on that program and a window should appear with some information regarding your version of windows and a prompt. The prompt should be similar to the following:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\WINDOWS>


NOTE: The command prompt window may show different text than the above. However, that will not affect this process.

At the prompt, enter the following:

tracert 173.201.173.155

After typing this press ENTER, you will get back a long list of information, and it will return to the original prompt you started with. To copy the results, right click on the menu bar of this window, go to "Edit" and select "Mark". Starting at the upper left-hand corner of the command prompt window, highlight the full contents of the trace results. Once you have it all highlighted, press the ENTER key on your keyboard. This will put the highlighted information into your Windows clipboard, allowing you to paste that into a text file to attach to your response.

We understand that this is quite a few steps; however this will allow us to further research the problem you are experiencing. We appreciate your assistance in tracking down the source of this problem.

If you are using Macintosh OSX, you can use an application called Terminal to run a trace route. You should be able to locate Terminal in your hard drive in Applications: Utilities.


NOTE: Terminal uses a command-line inte**ce. This means you'll be entering commands at a prompt rather than using the more familiar Aqua graphic inte**ce.

Once you have launched Terminal, enter the following to run the trace route:

traceroute 173.201.173.155

Once this has completed, highlight the contents of the Terminal window. Click on the "Edit" menu and select "Copy". You can then paste this information into a text file, which you would then attach to your response.

We understand that this is quite a few steps but this will allow us to further research the problem you are experiencing. We appreciate your patience and assistance in tracking down the source of this problem.

Please let us know if we can help you in any other way.

回答|共 10 个

lwbo1987

发表于 2011-9-5 09:17:42 | 显示全部楼层

traceroute 173.201.173.155
然后把结果发给他们
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orso

发表于 2011-9-5 09:43:37 | 显示全部楼层

为什么是这个提示
未命名.jpg
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lwbo1987

发表于 2011-9-5 09:44:41 | 显示全部楼层

回复 4# 的帖子

windows系统使用这个命令:tracert 173.201.173.155
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orso

发表于 2011-9-5 09:48:40 | 显示全部楼层

英语不好啊   惭愧  有时间补回来
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orso

发表于 2011-9-5 09:54:58 | 显示全部楼层

这个结果什么意思
1.jpg
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lwbo1987

发表于 2011-9-5 10:10:20 | 显示全部楼层

回复 7# 的帖子

把这些结果回复给godaddy客服
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哥是浮云

发表于 2011-9-5 14:23:01 | 显示全部楼层

回复 7# 的帖子

tracert  这个命令的意思是跟踪路由。
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mysean

发表于 2011-9-5 14:46:09 | 显示全部楼层

我早2天也是发这些给他们了。后来他们发了这些废话给我

The trace route shows that while you are having large interruptions before reaching us you are reaching us.  These interruptions will cause your site to resolve slowly if at all.  Please contact your ISP to resolve the issues with your connection.
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lwbo1987

发表于 2011-9-5 14:51:57 | 显示全部楼层

回复 10# 的帖子

多半都是这样的回复,如果是国内网络导致的,他们肯定让我们找isp
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